Why does the due date not change when an item is recalled?
- Article Type: Q&A
- Product: Alma
Question
Why does the due date not change when an item is recalled?
Answer
This can happen if the loan type is not marked as 'yes' in Loans Recalls Configuration.
1. Go to Alma-> Fulfillment Configuration->Loan Recalls Configuration
2. Select "yes" for the relevant kind of recall
This should change the due date as stipulated in the TOU
Subject: Loans - Alma
- Article last edited: 6/2/2014