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    Why don't requested items appear in the Pick from Shelf list?

    • Product: Alma

     

    Question

    After submitting a request on an item, such as a move request, the item does not appear on the Pick from Shelf list before being placed into Transit. How can the item appear on the Pick from Shelf list first?

    Answer

    Requests can be configured to appear in the Pick from Shelf list from (Configuration > Fulfillment > Physical Fulfillment > Request Pickup Configuration). Select the request type you would like to configure, edit it, and change the "Show in 'Pick From Shelf' list" drop down to True. 

    MoveRequest.png


    • Article last edited: 30-Mar-2022