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    Work Order: Transaction Marked as Rollback Only

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    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    When trying to move some items from Physical Processing to In Transit, error message came up "Transaction Marked as Rollback Only"; still not able to put the item In Transit from Physical Processing even though "Done" is selected.

    Cause:
    The work order request should be cancelled in order to put the item into transit for reshelving to its destination.

    Resolution:
    To cancel the work order request and send the item in transit, perform the following steps:
    1) Go to Alma Menu > Fulfillment > Resource Requests > Monitor Requests & Work Orders
    2) Locate request by search and/or facets
    3) Click "Cancel" hyperlink
    4) Complete "Confirm Request Cancellation" screen (cancellation reason / note / "notify user" checkbox)
    5) Hit "Confirm" button (not "Cancel" hyperlink)

    Category: Inventory

    Subject: IE/Holding/Item

    • Article last edited: 11/20/2013