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    text from "Letter emails" not found in the messages

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    In the "Letter emails" option in the "General Configuration Menu" you can define text for variables. This text cannot be found in the letters.

    Missing definition in "Customize letters".

    It is not sufficient to define variables in "Letter emails". They also need to be used in "Customize letters".
    Do as follows:
    1. Alma menu > General > General Configuration > Configuration Menu > General Configuration > Customize Letters
    2. Select the line with ?€œFul User Borrowing Activity Letter?€? and do ?€œcustomize?€?
    3. Add a line containing the variable "sincerely", enclosed by @ characters, for example:

    Additional Information

    See also the similar article "How can I disable (have no longer appear) a line in an Alma email letter?"

    Category: Patron

    Subject: User Management

    • Article last edited: 10/8/2013