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    Merging Patron Records


    To run the Merge Users option, you must have one of the following roles:

    • User Manager - with the Merge Patrons privilege
    • User Administrator - with the Merge Patrons privilege

    You can set up a job to merge duplicate user records into another user record. The merge moves all fulfillment activities (loans, requests, fines/fees, interested users and circulation history) to the new user record and includes an option to decide which segments to merge (contacts, Identifiers, notes, blocks, demerits, statistics, attachments and proxy for). Select the Merge Users page (Admin > User Management > Merge Users).

    To enable this feature, contact Ex Libris customer support.

    Watch the Merge Duplicate Patron Records video (2:17 min).

    Merge Users.png

    Merge Users Page
    To merge users:
    1. Select Add Job
    2. Select the From User and To User by typing the user name or by selecting from the pick list.

      Merge Users.png

      Merge Users Selection Window
    3. Select the desired segments in the Segments to be copied check boxes.
    4. Select Merge and Confirm. As the confirmation message states, the action is irreversible. Upon confirm, the Merge Users job runs.
    The record that is being merged must not have any role other than Patron.
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