To access the printout queues, you must have one of the following roles:
- Printout Queue Manager
- Printout Queue Operator
To configure printout queues, you must have one of the following roles:
- General System Administrator
- Fulfillment Administrator
- Open the Printer Details page (Configuration Menu > Fulfillment > General > Printers).
- When adding or editing a printer, select the option for Printout Queue.
NOTE: It is possible to have a printer defined both as an email-based printer and a printout-queue printer. In these cases, the automated sending of the printout via email will take place, and a copy of the printout will also be saved in the printout queue.
Printout Queue Statuses
|Printer setup||Outcome||Printout status|
|Only email printer||Printouts are sent to the email printer||Not applicable|
|Only printout-queue printer||Printouts are sent to the printout-queue printer||Pending|
|Both email and printout queue||Printouts are sent to the email printer. In addition, they are accumulated in the printout queue for re-printing.||Printed|
Managing the Printout Queue
To access the Printed By menu, you must have the following role:
- Printout Queue Manager
The row actions available for each printout are:
- Preview - An HTML rendering of the letter is displayed. You may select Print from the Preview pane.
- Print - The print option allows for printing from the browser printing capabilities only. 3rd party print options are not accessible.
When selecting Preview and then Print or Print as a row action, the status of the printout changes to Printed as soon as the print option is selected (even if the letter is not ultimately printed).
You can aggregate multiple printouts into a single PDF file by selecting multiple printouts and selecting Print Selected.
You can cancel multiple printouts by selecting all the printouts you want to cancel and selecting Cancel Selected.
Printouts are retained in the Printout Queue for 7 days, after which the Alma cleaning job deletes them from the Queue. Customers cannot control this retention period.
Automated Quick Printing
Quick Printing allows you to set that all printouts that are created as part of a workflow via the user interface (e.g. printing a slip via an action in a list) going to a specific printer should automatically print. When using quick printing, the printing window immediately displays when the letter is generated.
If you want all letters to use the quick printing option, select Enable Quick Printing on the Currently At drop-down box.