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    Alma Accessibility Statement

    All library staff, including persons with physical impairments, need to manage all their resources and unique materials. ProQuest is committed to providing all our users with a fully accessible experience for supporting research, teaching and learning.

    At ProQuest, we make every effort to ensure that our platforms – including Alma – can be used by everyone. Alma is continually designed and developed to meet Level A and AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1) and Section 508 of the US Rehabilitation Act for features and functions.

    Document Purpose

    This document illustrates the current status of Alma’s compliance with WCAG 2.1.

    Accessibility Features and Gaps for WCAG 2.1

    Alma Users should be able to:

    • Navigate most of the web application using a keyboard only
    • Listen to most of the web application using a screen reader
    • Navigate most of the web application using speech recognition software
    • Zoom in up to 200% using browser tools without losing any text
    • Control the density of the display across the system

    There may be some parts of this web application that are not fully accessible:

    • Alma is responsive but not optimized to be used on smartphones.
    • A small number of features are challenging to navigate using only the keyboard.

    If you have a disability and need to make your computer, tablet or laptop easier to use, AbilityNet is a recommended resource. We also recommend browsing free add-ons offered for Google Chrome and Mozilla Firefox.

    Technical Information About This Site’s Accessibility

    Alma is committed to making its web application accessible, in accordance with:

    • Level A and Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1)
    • Section 508 of the US Rehabilitation Act for features and functions.
    • The Americans with Disabilities Act (ADA)
    • Public Sector Bodies (Web applications and Mobile Applications) (No.2) Accessibility Regulations 2018.

    Compliance Level and Report

    This web application is partially compliant with the Web Content Accessibility Guidelines v2.1 AA standard, due to the non-compliances listed below.

    Access the full Accessibility Compliance Report (WCAG 2.1 by VPAT 2.4) for Alma.

    The Alma team is continually addressing major accessibility issues as part of our annual audit and fix cycle.

    Accessibility of This Platform

    Keyboard-Only Navigation and Keyboard Shortcuts

    Alma provides many ways of using the keyboard for better navigation, such as tabs and arrows. In addition, Alma also supports various pre-defined shortcuts.  Alma especially provides the ability to navigate between multiple tabs in all screens by pressing “Alt” + number. This site-wide feature makes it easier to jump from one tab to another.

    User Details.png

    Quick navigation to tabs using the “Alt” and number keys

    When navigating Alma using only a keyboard, please note that:

    • In some forms, the location field includes collapsed sections that expand automatically; the user cannot bypass this list and skip to the next collapsed section when using the keyboard.
    • In some screens, the Escape key does not close the screen; the user must use the Cancel/Close control.
    • In date fields, the date picker cannot be accessed using a keyboard. We recommended that you enter the date as text.

    Display Density Options

    Alma allows the user to choose the font size and density of elements on the screen. This is an easy way for each user to decide whether to see more or less information. You can find this option in the user menu under the heading “UI preferences”.

    User Details2.png

    Display density options in the Alma user menu


    Alma is designed to be responsive. Due to the large amount of information displayed on each page, however, the system is optimized to work with computer screens, laptops, and tablets with landscape orientation.

    Further Reading

    For more information about how to make the most of Alma, see our help documentation: The Alma User Interface

    Accessibility Testing

    The accessibility of Alma is a continual effort at ProQuest. Accessibility standards are built into our design, and into style guides and included as part of requirements in our software development and quality assurance pipeline.

    Alma code is checked for accessibility using a range of automated and manual checks, including but not limited to:

    • Color Contrast Analyzer provided by WebAIM
    • Deque aXe accessibility testing tool
    • High Contrast Chrome extension
    • Keyboard-access manual testing and assessment
    • WAVE (Web Accessibility Evaluation tool) provided by WebAIM
    • JAWS with Windows

    Alma is tested on the latest version Firefox, Chrome, and Edge, and on devices including Windows computers.

    What We’re Doing to Improve Accessibility

    Making content accessible is an ongoing effort at ProQuest and Ex Libris. We’re committed to working with the community to ensure we continue to meet our customers’ needs. A list of our ongoing efforts includes:

    • Testing with users of all abilities
    • The ProQuest Accessibility Council: a team of stakeholders working to increase accessibility resources and capabilities
    • Pursuing partnerships with colleges, universities, and other institutions to assist us in reviewing and updating our accessibility standards
    • Supporting certifications for our employees
    • Consulting with, and performing audits through, accessibility experts, such as Deque

    Support and Feedback

    If you have difficulty accessing specific ProQuest content or features with adaptive technology after trying the workarounds suggested in this statement, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability. 

    Current customers: submit questions or issues by opening a case using the Support Portal.
    Prospective customers: contact

    Preparation of This Accessibility Statement

    This accessibility statement was first prepared on January 18, 2022. It was last reviewed on January 18, 2022.

    The web application was initially tested for a July 2021 release. The test was carried out externally by the leading digital accessibility assessment company, Deque. Fixes that were done up to and including the December 2021 release were verified by Deque, as well.

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