• Article Type: General
• Product: DigiTool
• Product Version: 3

Description:
Can't run dtle/dtl_shutdown_all* - rep00 is hanging

shutdown library batch queues...
- vir01
Load: /exlibris/dtl/u3_1/dtle/tab/tab100
Load: /exlibris/dtl/u3_1/rep00/tab/tab100
Rep00 is stuck when trying to shut down rep00; you can see it in: /exlibris/dtl/u3_1/dtle/shut_down.log

Resolution:
To troubleshoot - do the following:

1. check /etc/hosts to be sure it's correct; look at the short name and the FQDN to be sure that they are not reversed (i.e. the FQDN is listed 2nd instead of 1st).

Sendmail and other programs complain if the short name is listed first.

2. Check the www_server log for license errors (e.g.):
license_check [err]: No match for IP address 010.010.001.005
Error: License check failed, Exiting

If errors are found; check the license [UTIL Y/11] and update as needed.

check that the new license matches the hostname address in /etc/hosts.

3. You may need to reinitialize the database (init_dtl and init_java).