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DigiTool

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DigiTool
  • Product Documentation
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    • Training
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      Learn new skills and get certified with our tutorials, recorded training and other materials
      • 01- Introduction to DigiTool Version 3
      • 02- DigiTool version 3 - Resource Discovery Module
      • 03- DigiTool Version 3 - Deposit Module for Depositer
      • 04- DigiTool Version 3 - Deposit Module for Approver
      • 05- DigiTool Version 3 - Deposit Management Module
      • 06- DigiTool Version 3 - Ingest and Loading
      • DigiTool - New Enhancements in Service Pack 28
      • DigiTool 3.3
      • DigiTool How to...
      • DigiTool PDS Configuration
    • Knowledge Articles
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      Answers as provided by our product analysts, to commonly raised questions.
      • "You have not performed a search" error message
      • Add an exception to Java Control Panel to enable Digitool file upload applet
      • Add an IP Address to Access Ex Libris Products Through Hosted Server Firewall
      • Add a Field to Digitool Repository Search
      • Add a Language to The Digitool User Interface
      • Add file extensions to repository search drop-down list and delivery rules
      • Aleph 20 and end of Oracle support for 11.1.0.7
      • Allowing patrons to place holds on titles they already have on loan
      • Alma / Primo Email synchronization
      • ANA: Reports using Title_Details return no data if BIB_FORMAT_DISPLAY is empty
      • Apostrophes in Digitool Repository Replications
      • Archive objects appear in METS TOC
      • ARC 4.0 : Circ-Logger: Minimum date invalid in configuration file
      • ARC ‘Local Sum’ not always reflecting Aleph ‘Local Amount’
      • Are Virtual HyperV and Linux Containers environments supported?
      • Aware 3.19.3.4 does not create JP2
      • Backup on Two-Task servers
      • Browse External Headings - Z39 target
      • Can't connect to Meditor - or very slow connection to Meditor - on port 6881
      • Can't create thumbnails/ full-text indexes from some PDFs, why?:
      • Can't run dtle/dtl_shutdown_all* - rep00 is hanging
      • Cannot connect to the pc_server port 6881 remotely via the Meditor client.
      • Cannot scroll to all search results in Resource Discovery
      • Can a closed SalesForce case be re-opened?
      • Change Default Display Type in Resource Discovery (Brief, Table, Full)
      • Change the Default Ports in Digitool
      • Changing date display settings.
      • Changing default highlighted button in Meditor dialog boxes
      • Chrome browser identifies connection as "Not Secure"
      • Command line Tools for Ingest in DigiTool
      • Creating private collections that won't display in the Simple Search window
      • Customer ability to close Salesforce Cases
      • Determine Version of OpenSSL Software used by an Ex Libris Product
      • DE search returns an error if one of the fields is a date
      • Digitool BIRT reports don't load after implementing SSL
      • DigiTool Customization
      • Additional Digitool JBOSS Hardening
      • DigiTool JBoss Vulnerability
      • DigiTool Metadata Global Changes Job Guidelines
      • Digitool Service Pack 3.4.4
      • DigiTool Training - Maintenance recommendations - May 28 and June 3, 2008
      • DigiTool Training - Search engine coverage/publishing - October 27 and 28, 2008
      • Disable localhost_access logging in Digitool
      • Does new Voyager location impact Primo Extracts?
      • Enable PDF Delivery to mobile devices from Digitool
      • Error when opening image_niso technical MD via the meditor
      • Ex Libris Offices' IP Addresses
      • Full Text Search - Repository
      • Full text search results
      • Getting Oracle error: io_z312p_write/ORA-00001: unique constraint violated messa
      • Google Scholar Integration in Digitool
      • Harvesing of PID for RD when there are manifestations
      • Harvest hangs
      • Harvest run time
      • Heap space errors in Harvester_direct process
      • How are DigiTool objects counted for license purposes?
      • How can harvest locks can be prevented
      • How do I create Collection Management Group?
      • How do I request a Support Portal Login for a new staff member?
      • How to add an advanced search field in Resource Discovery
      • How to add a field to the Advanced Search in RD
      • How to add a local Dublin Core field
      • How to add a new country code into the list used by MARC 008?
      • How to add more attributes in "Control Section Attribute Assignment" Task
      • How to change thumbnail size in Digitool
      • How to create a deep link in DigiTool
      • How to create a search base for a collection with different banner?
      • How to delete sets of manifestations
      • How to edit a record found in the resource discovery in Meditor?
      • How to identify records in a DC-XML file that have no file streams?
      • How to kill an Oracle database session
      • How to make the source record number display in Primo search results
      • How to re-start the Apache server (or stop and then start)
      • How to re-start the JBOSS application server.
      • How to re-start the Web server.
      • How to run re-index job from a list of PIDs
      • How to sort results by date in resource discovery?
      • How to toggle between XML editor and DC form editor
      • How to update the email content that is sent when you email records from RD?
      • Identifying internal IP addresses
      • IE9 known issues.
      • Implement Location Sort Order for Voyager VPRIMO
      • Inaccurate results in METS viewer search
      • Increase JBOSS Memory Allocation in Digitool
      • Ingest Fails
      • Ingest is adding access rights metadata to thumbnail images
      • Ingest of Large Files Failing Due to Time-Outs
      • Install Digitool Meditor Client on Windows10 including 64bit
      • Is there a way to make the pc and web servers restart routinely/automatically?
      • lock" icon in RD is displayed or not displayed randomly
      • Manual update of service pack configuration files [UTIL-SP-1-1]
      • Multi-Mets Zip files
      • PDS version
      • Problems accessing Ingest and Deposit modules
      • Reload Repository Configuration" job fails to reload i18n files
      • Replacing stream in Meditor corrupts METS view and structMap rendering. Scena
      • Repository Search date fields
      • RHEL4 EOL
      • Running mod_jk over SSL with Apache 2.2.22 (SP 3.4.0+)
      • Run harvest from the command line in Digitool
      • Scheduled harvests are not running, and can't start the batch queue
      • Securing JBoss Web Console JMX Invoker in Digitool
      • Security vulnerability issues – Basic troubleshooter
      • Setup Email Preferences to Subscribe to Ex Libris Mailing Lists
      • Should clear_arc (util x/11) also be executed for ADM libraries?
      • Shut-down and restart Digitool
      • SP 3.3.1 Rep Change 1571 - Delivery rating
      • SSL 3.0 Vulnerability ("POODLE")
      • Strange Oracle backup error message
      • Supported OS for Digitool
      • "System is inaccessible. Please contact your system administrator" error message
      • Thumbnail's colors
      • Thumbnails' proportions distorted in RD full view
      • Unable to query API using date type (before/after)
      • Unable to retrieve objects with IP restrictions when using Aleph authentication
      • Upload Applet does not work in last stage of Ingest
      • Usage statistics for collections
      • Using the Common => DC Fields in the Web Management Module to add DC fields
      • Using the SFX button to point back to a Voyager holding record
      • Using unique icons in the Object column in Brief/Table views
      • What does "ETD" stand for?
      • What procedure should be followed to alert Ex Libris of a system down?
      • Where is www-set-mail-00 and where do I change the "from" address in emails
      • Why does the harvest get locked
    • Community Knowledge
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      Learn from other customers’ experience, access customer contributed articles and share your own expertise
      View article in the Exlibris Knowledge Center
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