When configured, the Alma Learning Tools Interoperability (LTI) Integration creates a "Launch URL" that will be used to integrate Leganto with customer's Learning Management System (e.g. Canvas, Blackboard):
The Launch URL is created with the Alma Instance Name (e.g. https://na01.alma.exlibrisgroup.com)
The Launch URL can be redirected to use the Custom Alma URL/ CNAME (e.g. https://university.alma.exlibrisgroup.com).
Please open a case to have Support change this for you.