Why is Instructor only able to see the Student View in Leganto?
- Product: Leganto
Why is our Instructor only able to see the Student View in Leganto?
Instructor is not seeing expected functionality like adding a Section to the Reading List
Check if User's Instructor Role has an Expiry Date on the Role and update if necessary
Steps for one Instructor:
- Go to User Details > Roles > Instructor
- Click the more actions (three dots) button for the Instructor Role and Edit
- Update Expiry Date and click Save Role
Steps for many:
- Create set in Analytics of users with Expiry Date on Instructor Role
- Use Update/Notify Users job to remove Instructor Role
- Use Update/Notify Users job again to re-add Instructor role with no Expiry Date
Running Manual Jobs on Defined Sets
- Article last edited: 08-Jun-2021