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    QuickSets not Inherited for authenticated users

    • Article Type: General
    • Product: MetaLib
    • Product Version: 3

    Description:
    Recently Created Institutional Remote Authenticated Users are not inheriting INST-ENG QuickSets. What is the reason for that?

    Resolution:
    Looking at the www_server_m_4331.log, we can see that the portal field for a newly authenticated user is empty:

    PDS_HANDLE=22920059430140122200594309
    bor lib : INS01
    bor id : PATRON354
    bor ins : VVV
    bor group :
    con lng : ENG
    bor portal:

    The "bor portal" field is empty thus far and therefore the QuickSets are not "inherited" (they are assigned at the portal level within Metalib 3.13).

    There is a known resolution for this issue included in the 3.13 Service Pack. The 3.13 Service Pack requires Apache and the metalib_shutdown (for the web, search and Z39 servers) to avoid data conflicts, but Oracle stays up throughout. The Service Pack generally takes approx. 5-10 minutes to run start to finish and follows the standard ALEPH Service Pack methodology ( a consistent, standard Service Pack of known fixes that can be applied with minimal downtime and can be released on a regular schedule).

    Additional Information

    PDS,User Attributes,Portal


    • Article last edited: 10/8/2013
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