- Article Type: General
- Product: Primo
- Product Version: 4
Alma records are not retrieved in Primo search.
PNX records can be found in the Primo Back Office PNX Viewer.
Records were not indexed.
1. Backup index file
2. Run clean_indexes.sh script.
3. Re-index the database.
Refer to System Administration Guide > Performing System Cleanup > Re-Indexing the Database for instructions.
- Article last edited: 12/6/2013