Alma Records Not Found in Primo
- Article Type: General
- Product: Primo
- Product Version: 4
Problem Symptoms:
Alma records are not retrieved in Primo search.
PNX records can be found in the Primo Back Office PNX Viewer.
Cause:
Records were not indexed.
Resolution:
1. Backup index file
2. Run clean_indexes.sh script.
3. Re-index the database.
Additional Information
Refer to System Administration Guide > Performing System Cleanup > Re-Indexing the Database for instructions.
- Article last edited: 12/6/2013