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    Alma Records Not Found in Primo

    • Article Type: General
    • Product: Primo
    • Product Version: 4

    Problem Symptoms:
    Alma records are not retrieved in Primo search.
    PNX records can be found in the Primo Back Office PNX Viewer.

    Records were not indexed.

    1. Backup index file
    2. Run script.
    3. Re-index the database.

    Additional Information

    Refer to System Administration Guide > Performing System Cleanup > Re-Indexing the Database for instructions.

    • Article last edited: 12/6/2013