Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Browse search error "No browse records found"

    • Article Type: General
    • Product: Primo
    • Product Version: 4
    • Relevant for Installation Type: Multi-Tenant, Dedicated-Direct, Local, Total Care

    Problem Symptoms:

    - Browse is configured correctly in:
    * Mapping table: Browse lists
    * PNX: browse section is valid, containing $D and $E (mandatory sub-fields)
    * Mapping table: WS and XS IP: all the environment's IPs were added
    - Browse search returns the error "No browse records found".

     

    Cause:

    The search scope that has the same code as the institution is missing from PNX search section.

     

    Resolution:

    1. In Primo BO go to Primo Home > Advanced Configuration > Full Normalization Rule Configuration
    2. Edit your Normalization rule set, add the search scope that has the institution code to:
    search:searchscope
    search:scope
    3. Deploy the set
    4. Run update pipe

     


    • Article last edited: 15/Jan/2017
    //Feedback