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    Changing personalized elements seems to have no impact on the results

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    • Article Type: General
    • Product: Primo
    • Product Version: 4

    Problem Symptoms:
    Search within different personalized elements give exactly the same results.

    Cause:
    By selecting personalized elements you can change the ranking of the result list, not the number of returned records.

    Resolution:
    You can define 1-5 personalized elements to change the ranking of all results.
    If only one personalized element is selected the result list may be sorted similarly. Adding more personalized elements to your filter selection will change the ranking.

    Category: Front End

    Subject: Personalize your results

    • Article last edited: 10/8/2013