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    How to change the From: address for saved search email alerts

    • Product: Primo

    Question

    How do I change the 'from' address for outgoing email's from Primo (e.g. Saved Search alerts,emailing list of records)

    Answer

    1. Go to: Primo Home > Advanced Configuration > All Code Tables.
    2. Edit 'Send Email and Sms' Code Table.
    3. Change email address for:

    default.email.form   ('form' is correct, do not change it to 'from')
    default.alert.from

    These values may be customized at institution or Installation level. (Institution level is always recommended whenever possible).

    Emails from a process failure (like pipe failure), are defined in General Configuration/E-mail and SMS Configuration/E-Mail Sender.

     


    • Article last edited: 14-Nov-2018
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