Pipe disappears from Back Office after editing it
- Article Type: General
- Product: Primo
- Product Version: 4
Problem Symptoms:
?€¢ Pipe edited from the ?€œJob Details?€? page
?€¢ Pipe no longer appears in list of Pipes
?€¢ Pipe appears after checking ?€œDisplay Template Pipes?€?
?€¢ Owner displays as OTB
Cause:
Pipe no longer has Customer ID and Institution ID
Resolution:
1. Contact Support requesting Customer ID and Institution ID be reset
Additional Information
Edit a Pipe from the ?€œPipes List?€? page
Category: BO Configuration
Subject: Pipe configuration wizard
- Article last edited: 10/8/2013