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    4. Links in LibGuides search pages for results coming from Primo not working

    Links in LibGuides search pages for results coming from Primo not working

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    1. Description
    2. Resolution
    • Product: Primo
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

    Description

    Primo has been configured as a search source in LibGuides (aka Springshare LibApps), and results are being returned. However, the links generated for these results take users to an address starting with "http://1.1.1.1..." 

    LibGuides is incorrectly using the links from "delivery":"link" section of the JSON API response when it should be using the links from the "delivery":"GetIt1" and "GetIt2" sections.

    Resolution

    Customers should reach out to Springshare for assistance in resolving the issue. 

     


    • Article last edited: 17-02-2019
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