Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Primo

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Primo
    3. Knowledge Articles
    4. Searches in EBSCO/Primo Central blended scope return an error

    Searches in EBSCO/Primo Central blended scope return an error

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Additional Information
    • Article Type: General
    • Product: Primo
    • Product Version: 4.6

    Problem Symptoms:
    ?€¢ Blended scope does not include local results
    ?€¢ Searches in this blended scope return "An unexpected error has occurred" message
    ?€¢ Searches in an EBSCO-only and Primo Central-only scopes work as expected

    Cause:
    This behavior is the result of Issue PRM-22492.

    Resolution:
    Issue PRM-22492 is resolved in service pack 4.7.

    Additional Information

    As a workaround, the EBSCO/PCI blended scope can be separated into EBSCO-only and Primo Central-only scopes.

    Category: Front End- Primo

    Subject: Delivery - Primo


    • Article last edited: 6/25/2014
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Search Tips for the EBSCO Plug-In in Primo
      • Searching algorithm for Metalib via Primo
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Community Content Type
      How To
      Content Type
      Knowledge Article
      Language
      English
      Product
      Primo
    2. Tags
      1. 4.6
      2. contype:kba
      3. Delivery - Primo
      4. Front End- Primo
      5. Prod:Primo
      6. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved