• Product: Primo, Alma
• Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local

Symptoms

I added a new collection to our Collection Discovery tree interface, and I can't see it. I also deleted one and it still exist. Why?

Cause

When adding a new collection (or having any changes, such as deleting or editing) in Alma, it takes some time until it's being updated so users can see it in Primo.

There is a cycle every day at 6 am, server time, which loads the changes. This update process temporary removes all data from the Collection Discovery interface, and then gets the new updated data from Alma. So, for a couple of minutes all collections aren't presented in the Collection Discovery interface at all.

If you don't want to wait this cycle time, you can refresh the Collection Discovery manually, by clicking on the Refresh Collection API Response button.

Primo Back Office: Institution Wizard (Primo Home > Ongoing Configuration Wizards > Institution Wizard), edit your institution.
Next to the Collection field in the Delivery Base URLs section, click Refresh Collection API Response.

The Collection API communicates with Alma and Rosetta to get information regarding their local collections. The API returns the complete collection hierarchy and the key information for every collection including the collection title, description, and link to the thumbnail. Primo refreshes this information every day.

Note: As mentioned, after clicking this button your collections won't be presented in the Collection Discovery interface at all for a couple of minutes.

Additional Information

Collection Discovery

• Article last edited: 26-Mar-2020