Analytics Subject Areas for Primo VE
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Data in Primo VE Analytics is tracked and organized by the following subject areas: Action Usage, Device Usage, Facet Usage, Popular Searches, Sessions, and Zero Result Searches.
Action Usage
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Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may only contain a partial reporting and may require an additional day to see its full reporting.
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Some actions such as filtering by facets or by resource types in the Resource Type Filter Bar may also be triggered by deep links and may not be invoked directly by users.
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How many times did users invoke a certain action in Primo (such as basic versus advanced searches)?
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How often were users signed-in when they invoked a certain action?
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On average how many times are specific actions invoked in a single session?

Action Usage Table

Field | Description |
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Actions
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A measurement field that tracks the number of times an action was taken.
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Sessions
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A measurement field that tracks the number of sessions in which an action was taken.
Sessions are counted only one per action. For example, if the user ran two searches in the same session – the session is only counted once.
Note that if you total the number of sessions in the Actions table, the total is greater than the number of sessions for the same period in the Sessions table – since the same session is counted more than once.
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Signed-in
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A measurement field that tracks the number of times an action was taken from a user who was signed-in.
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On Campus
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A measurement field that tracks the number of times an action was taken from a user who was on campus.
This field is available with the November 2015 release.
Users are considered on-campus if they are signed-in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
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First Page Results - Primo
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A measurement field that tracks the average percentage of local Primo records that appear on the first page of search results.
This field is available with the November 2015 release.
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First Page Results - CDI
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A measurement field that tracks the average percentage of CDI records that display on the first page of search results.
This field is available with the November 2015 release.
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First Page Results - EBSCO
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A measurement field that tracks the average percentage of EBSCO records that display on the first page of search results (using the EBSCO deep search adaptor).
This field is available with the November 2015 release.
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First Page Results - WorldCat
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A measurement field that tracks the average percentage of WorldCat records that appear on the first page of search results (using the WorldCat deep search adaptor).
This field is available with the November 2015 release.
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First Page Results - Other
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A measurement field that tracks the average percentage of records from other sources (such as locally-defined deep search adaptors or MetaLib) that appear on the first page of search results.
This field is available with the November 2015 release.
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Primo View
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An attribute field that stores the view in which the action was performed.
This attribute is available with the July 2015 release. Actions that predate this release do not have this attribute. |
Active Tab
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An attribute field that stores the tab in which the following search actions were performed: basic search, basic search with pre-filters, and advanced search.
This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute. |
Search Scope Type
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A search attribute field that indicates which type of search scope was used in the search. A search scope type is provided for search and results list actions. For all other actions, the search scope type has a null value.
The Search scope type has the following values:
The Search Scope Type has been added in the July 2015 release. Actions that predate the installation of this release do not have this attribute. |
New UI |
A search attribute field that indicates whether the new UI was used in the search. The valid values are Yes or No. |
User Group |
A search attribute field that indicates the user group of the user. New UI: Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group.
Classic UI: The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows:
For more details, see User Groups for Primo Analytics.
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Referrer |
A search attribute field that contains the referrer information (such as Google Scholar, Yahoo, and Primo), which indicates how users are accessing information from the Primo Front End.
This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.
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Dates Table

The following table provides an example for each month format.
Date Option | Example Format |
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Year (date), Year, Year (desc) | Displays the year: 2017 |
Month (date), Month (short desc) | Displays the month and year: Mar 2017 |
Month (long desc) | Displays the full month name and year: March 2017 |
Month (number) | Displays the month number: 3 (displays for March) |
Week (date), Week (short desc) | Displays the month and first day of the week: Mar 13 |
Week (long desc) | Displays the month, first day of the week, and year: Mar 13, 2017 |
Date | Displays the date of occurrence: Mar 15 |
Date (short desc) | Displays the day and date of occurrence: Wed, Mar 15 |
Date (long desc) | Displays the day, date, and year of occurrence: Wed, Mar 15, 2017 |
DOW (number) | Displays the number of the week on which the event occurred: 4 (displays for Wednesday) |
Date Filter | Displays information based on the following time periods:
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Dates - Week | Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc). |
Dates - Month | Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc). |
Action Types Table

Field | Description |
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Action Group
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An attribute field that divides actions into groups.
See Action Attributes by Group and Subgroup for list of Actions groups.
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Action Sub Group
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An attribute field that divides actions into subgroups.
See Action Attributes by Group and Subgroup for list of Action subgroups.
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Action
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An attribute field for the type of action.
See Action Attributes by Group and Subgroup for a list of actions.
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Actions
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A hierarchical attribute field in which actions are organized into groups and subgroups.
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Subgroup | Action | Description |
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Document: This group includes all actions taken on a specific PNX record.
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Actions |
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For a single record, the user invoked the action from the Actions menu on the Full Display page. For actions applied to records in bulk on the Brief Results page, see Records Bulk. The Citation action is recorded also under actions Citation Style 1 - 20. |
Share |
The user selected the Share export button. (The tracking of this action started in November 2022.) |
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Copy permalink |
The user selected the Copy button while using the Share or Permalink export action. (The tracking of this action started in November 2022.) |
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Share to WhatsApp Share to Facebook Share to Twitter Share to LinkedIn |
The user shared the record with users on the selected App. (The tracking of these actions started in November 2022.) |
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Citation Style |
Citation Style 1, Citation Style 2, ..., and Citation Style 20 |
User selected the citation style at position 1 through 20. The initial click of the Citation action also counts either the default citation style 1 or the previously selected citation style.
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External Link |
Permalink |
User created a permalink from the Send-To Actions menu in the full display. |
Deep Link |
In the classic UI only, user opened Primo with a deep link. |
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Get It |
GetIt Link 1, GetIt Link 2
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(Classic UI only) User invoked either the Get It 1 or Get It2 tab.
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General |
Click on title |
User clicked a title in the brief results.
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Click on Icon |
User clicked a thumbnail/icon in the brief results.
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Click on availability statement |
User clicked on the availability statement in either the brief or full display. |
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Click on filter |
A Primo VE user has filtered the list of special digital representations in View It. |
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Display "other" versions |
User invoked a link to display all versions for scopes other than the Primo Local, local, Primo Central, deep_search, or blended scopes. |
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Display FRBR versions |
Beginning with 2022-05-22, this action applies to the following scopes from which the FRBR version link was selected: Primo Local, local, Primo Central, deep_search, or blended. From the July 2015 release to 2022-05-22, the system distinguished between clicking links to FRBR groups for local scopes only. CDI does not include FRBR records. |
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Display Primo Central versions |
From the July 2015 release to 2022-05-22, the system distinguished between clicking links to FRBR groups for Primo Central', deep_search or blended scopes (such as a scope that includes your local catalog and Primo Central).
Beginning with 2022-05-22, this action is no longer tracked. |
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Display full record |
User opened a record's full display by selecting the record from the brief results. This may occur when a user selects any portion of the record's brief display, excluding Send-To actions.
Selecting the availability statement from the brief results sends the Click on availability statement action instead of this action.
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Display more institutions |
User selected More Institutions. |
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Full record display |
In the classic UI only, user opened the record's full display using x-services. |
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Go to Search |
User invoked the option to return to library search from My Library Card (new UI). |
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Online services from other campuses or libraries |
(Primo VE only) User invoked online services from other campuses or libraries. |
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Online services from other institutions |
(Primo VE only) User invoked online services from other institutions. |
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Previous Result |
User selected the previous link in the search results via the Full Display page. |
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Navigate for available services under View it |
(Primo VE only) User selected one of the navigation options (such as a specific page number or the previous or next page icon) under the list of items in View It. The navigation menu displays only when there are more than 25 items and the enable_view_it_show_all_results discovery customer parameter is set to true. |
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Next Result |
User selected the next link in the search results via the Full Display page. |
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Lateral Linking
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Lateral Linking - <field> |
User invoked a lateral link from the Details tab (Author, Subject, Ispartof, Relation, Unititle, or local field). For example: Lateral Linking - Local Field 30. |
Link
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Link to external source, Link to review, Link to request, Link to Finding aid, Link to Native interface, Additional link, Link to times cited, Link to TOC, Link to abstract, Link to Union catalog, Local link xx, Link to price, and Link to Leganto from course information. |
The user selected one of the links from the full record's Details section. Local links are indicated by a Local link and the link number. |
Link to source openURL FT |
For local and CDI records, the user selected the link from the Links or View It sections in the record's full display. For CDI records only, when a user selects a link in View It, these actions occur under the following scenarios only:
For more details, see Display All Links in Full Display for CDI (Primo VE) or Display All Links in Full Display for CDI (Primo). |
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Additional Link to source Additional openURL |
The user selected the link from the View It section in the record's full display. (The tracking of these actions started in August 2022.)
For more details, see Display All Links in Full Display for CDI (Primo VE) or Display All Links in Full Display for CDI (Primo). |
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openURL |
The user selected the link from the Links or View Online sections in the record's full display. |
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Link to PDF fulltext using Unpaywall Link to PDF fulltext using CDI Quicklink Link to HTML fulltext using CDI Quicklink |
User selected the link in the brief display. |
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Navigation menu |
Services Menu |
User invoked one of the Service menu links on the Full Display page. This action is also counted with the Exploration > Virtual Browse > Navigate to Virtual Browse action. |
Reference Entry |
Reference Entry - Full text Reference Entry - View More |
User selected actions associated with a short topic overview that are displayed above the results. |
Related Items |
Display Related items - Other chapters of same book Display Related items - Book chapters Display Related items - Book reviews |
User clicked links to access a book's related items. |
Tab
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Reviews tab, Virtual browse tab, Details tab, Recommendations tab, Times cited tab, Locations tab
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(Classic UI only) User invoked a record tab. Note that the delivery tabs (View Online/View It and Request/Get It) are included in a separate group.
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Tags & Reviews
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Add review
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User added a review.
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Add tag
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User added a tag. |
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Delete tag |
User deleted a tag. |
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eShelf
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Save to eShelf
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User added a record to My Favorites.
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Save to eShelf (Web Service)
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User added a record to My Favorites using a Web service.
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Exploration: This group includes all actions related to clicking citation trails, resource recommendations, and bX recommendations.
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Citation Trail |
Display Citations from citation trail |
User selected Citation link in Citation section of record's full display. |
Display Citations from results list |
User selected Citation link in the results list. |
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Display Cited By from citation trail |
User selected Cited By link in Citation section of record's full display. |
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Display Cited By from results list |
User selected Cited By link in the results list. |
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Featured Results |
Click Next in Featured Results Click Previous in Featured Results Click on Record from Featured Results Display All Results from Featured Results |
User selected the action in the Featured Results. |
More from the same
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Navigate to More From the Same |
User selected the More from the same <type> tab, where the valid types are Collection and Course. |
Click on record from More From the Same |
User selected a record from the explore bar. |
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Click Previous in More From The Same |
User selected the Previous arrow from More from the same bar. |
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Click Next in More From The Same |
User selected the Next arrow on the More from the same bar. |
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Go to Collection Discovery from More From the Same |
User selected a title of a collection on the More from the same bar. |
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Go to Leganto from More from the Same Course |
User selected a course link that navigated to Leganto. |
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Related Persons |
Click on "Show more" on a related person |
The user selected the Show more button in the author's information card. Data for this action is available starting with the May 2023 release. |
Related person section appeared |
An author's information card appeared on the record's full display. Data for this action is available starting with the May 2023 release. |
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Click on the link to Wikipedia |
The user selected the link to Wikipedia on an author's information card. Data for this action is available starting with the May 2023 release. |
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Resource Recommender |
Click on See all suggested resources |
User selected the See all suggested resources link. |
Click on recommended resource |
User selected a recommendation. This option was deprecated in August 2019 and replaced with an action for each category. |
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Click on recommended resource - library information Click on recommended resource - custom 1 Click on recommended resource - custom 2 Click on recommended resource - custom 3 Click on recommended resource - database Click on recommended resource - library guide Click on recommended resource - person Click on recommended resource - website |
User selected a recommendation. (The tracking of these actions started in August 2019.) |
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Resource recommender appeared |
A search returned a resource recommendation. (The tracking of this action started in May 2020.) |
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Click on recommended resource - banner |
The user selected the banner or its link. (The tracking of this action started in August 2022.) |
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Resource Recommender Banner appeared |
The user performed a search for which the banner appeared. (The tracking of this action started in August 2022.) |
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Virtual Browse (The tracking of these actions started in August 2019) |
Click Next in Virtual Browse |
User selected the Next option in Virtual Browse. |
Click Previous in Virtual Browse |
User selected the Previous option in Virtual Browse. |
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Click on record from Virtual Browse |
User selected a record from Virtual Brose. |
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Navigate to Virtual Browse |
User selected the Virtual Browse option from the Services menu in the record's full display. This action is also counted with the Document > Navigation menu > Services Menu action. |
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bX |
Click on bX recommendation |
User clicked a bX recommendation. |
General: This group includes miscellaneous actions.
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General |
Change language |
User changed UI language. |
Change personalized results |
User changed personalized results. |
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Citation linker
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User invoked the Citation Linker option.
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Click on QR link |
User clicked on the QR link in main menu. |
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Click on Show more info for extend my session setting |
The user selected (Show more info) to display information about the setting. Data for this action is available starting with the May 2023 release. |
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Disable extending the session automatically for the user |
The user disabled the setting to extend the session automatically. Data for this action is available starting with the May 2023 release. |
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Disable personalized results |
User disabled personalized results. |
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Disable saving search history |
The user disabled the Allow saving my search history option in My Library > Personal Details and Settings. |
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Disable using search history for search suggestion |
The user disabled the Use my search history for the recent search suggestions option in My Library > Personal Details and Settings. |
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Enable personalized results |
User enabled personalized results. |
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Enable saving search history |
The user enabled the Allow saving my search history option in My Library > Personal Details and Settings. |
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Enable using search history for search suggestions |
The user enabled the Use my search history for the recent search suggestions option in My Library > Personal Details and Settings. |
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Enable extending the session automatically for the user |
The user enabled the setting to extend the session automatically. Data for this action is available starting with the May 2023 release. |
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Extend the session |
The user selected to extend the session. Data for this action is available starting with the May 2023 release. |
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Find database
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User invoked the Find Database option (MetaLib).
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Go to Journal A-Z List |
User invoked the Journal A-Z List (SFX). Data for this action is available starting with the November 2015 release.
The use of the Alma A-Z List is recorded as a search action. |
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Go to Newspaper Search from Main Menu |
User accessed Newspaper Search from the Main Menu. |
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Go to Newspaper Search from Results List |
User accessed Newspaper Search from the Results List. |
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Go to Search History |
User accessed search history directly from the User Area menu and not by changing tabs from within My Favorites. |
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Go to eShelf
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User accessed saved items directly from the User Area menu and not by changing tabs from within My Favorites.
Data for this action is available starting with the November 2015 release.
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Help
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User clicked the Help link.
Data for this action is available starting with the November 2015 release.
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Link to record from blank Purchase Request |
(Primo VE only) User selected a link to record from a blank Purchase Request Form. |
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Main Menu link 1–Main Menu link 10 |
User clicked a specific Main Menu link position. 10 positions are supported. |
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Sign-in
Sign-out
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User signed in/signed out.
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Disable saving search history |
The user disabled the Allow saving my search history option in My Library > Personal Details and Settings. |
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My Account
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Add Label in eShelf |
User added label to the e-shelf. Data for this action is available starting with the February 2020 release. |
Blocks and Messages |
User accessed the Blocks and Messages page in My Account. Data for this action is available starting with the November 2015 release. |
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Cancel Request |
User performed cancel actions from My Account. |
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Fines and Fees |
User accessed the Fines and Fees list in My Account. Data for this action is available starting with the November 2015 release. |
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Fines and Fees - Active fines |
(Primo VE only) The user selected the Active Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release. |
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Fines and Fees - All |
(Primo VE only) The user selected the All filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release. |
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Fines and Fees - Closed fines |
(Primo VE only) The user selected the Closed Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release. |
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Fines and Fees - In dispute fines |
(Primo VE only) The user selected the In Dispute Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release. |
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Fines and Fees - Transferred fines |
(Primo VE only) The user selected the Transferred Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release. |
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Go to My Account
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User accessed My Account. Data for this action is available starting with the November 2015 release.
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Go to My Account (Deep Link)
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(Classic UI only) User accessed My Account using a deep link. Data for this action is available starting with the November 2015 release. |
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Loans |
User accessed the Loans tab in My Account. Data for this action is available starting with the November 2015 release.
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My Library |
(Classic UI only) User accessed My Library. For OPAC via Link environments, user accessed the Library Card in My Account. Data for this action is available starting with the November 2015 release.
Because the Library Card opens by default when accessing My Account, this action is tracked only when a user accesses the Library Card directly. |
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My Library Card |
User accessed My Library Card. |
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Overview |
User accessed the Overview page in My Library Card (new UI). |
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Personal Details and Settings |
Added for future use. |
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Personal Settings |
User accessed the Personal Settings page in My Account. Data for this action is available starting with the November 2015 release. |
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Remove Label in eShelf |
User removed label from the e-shelf. Data for this action is available starting with the February 2020 release. |
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Renew Loans |
User performed renew actions from My Account. |
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Requests |
User accessed the Requests list in My Account. Data for this action is available starting with the November 2015 release. |
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Set alert |
An alert was set for a saved search in My Favorites. |
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Unset alert |
An alert was cleared for a saved search in My Favorites. Data for this action is available starting with the May 2020 release. |
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Search in My Saved Records |
The user has performed a search in My Favorites > Saved Record. Data for this action is available starting with the February 2023 release. |
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Sort eShelf by author |
User sorted eShelf by author. Data for this action is available starting with the August 2019 release. |
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Sort eShelf by date |
User sorted eShelf by date. Data for this action is available starting with the August 2019 release. |
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Sort eShelf by title |
User sorted eShelf by title. Data for this action is available starting with the August 2019 release. |
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Report a Problem |
Click on Give Us Feedback |
The user opened the feedback tool. |
Choose category 1 |
The user selected category 1 (code = report.option1). |
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Choose category 2 |
The user selected category 2 (code = report.option2). |
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Choose category 3 |
The user selected category 3 (code = report.option3). |
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Choose category 4 |
The user selected category 4 (code = report.option4). |
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Send feedback |
The user sent feedback. |
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Send another feedback |
The user selected the Send another feedback option. |
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Close the Give Us Feedback window |
The user closed the feedback tool by either selecting Close or the X icon. |
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Send message was failed due to server error |
The user sent feedback and received an error message. |
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Results List: This group includes all actions taken on the results list. |
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Controlled Vocabulary |
Click on Just search |
User clicked the Just search link to exclude results based on controlled vocabulary. |
Controlled Vocabulary Displayed |
User's search results contained additional records based on controlled vocabulary. |
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Featured Results |
Display more results Display record |
User invoked the related option on the results list. |
General |
Change number of results per page
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User changed the maximum number of results per page.
Data for this action is available starting with the May 2021 release.
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Click on Remember All Filters |
User selected the Remember all filters option. |
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Expand CDI Results (Checked)
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User invoked the Expand beyond library collections option.
Data for this action is available starting with the November 2015 release.
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Expand CDI Results (Unchecked)
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User disabled the Expand beyond library collections option.
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Facet filtering
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User invoked a facet. For more information on facets, see Primo Facet Usage.
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Facet set as persistent - Exclude |
User set an excluded facet to persistent. |
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Facet set as persistent - Include |
User set an included facet to persistent. |
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Next page
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User displayed the next page of results by selecting the Next icon (or by selecting a higher page number).
Data for this action is available starting with the February 2022 release.
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Previous page
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User displayed the previous page by clicking the Previous icon (or by selecting a lower page number).
Data for this action is available starting with the February 2022 release.
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RSS subscription
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User requested an RSS subscription.
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Remove facet filtering
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User clicked X to remove a facet's filtering from the Active Filter list. This action starts tracking from the July 2015 release. Previously, it was tracked as selection of a facet.
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Reset filters |
User reset all active filters by selecting the Reset filters option. This action starts tracking from the November 2021 release. |
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Save page to eShelf |
(Classic UI only) User saved page to e-Shelf. |
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Search CDI FullText - Activate |
User activated the ability to display full text from CDI. |
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Search CDI FullText - Deactivate |
User activated the ability to display full text from CDI. |
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Suggested Search - Author Suggested Search - Subject Suggested Search - any |
(Classic UI only) User clicked a suggested search. This action is tracked from the July 2015 release. Previously, searches that were run with Suggested Search were counted as a regular search. |
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bX hot articles
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User displayed bX Hot Articles.
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Add bulk of records to favorites Bulk removal is not tracked. |
Selected Add to favorites for bulk of records (from the top action bar). |
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Export bulk of records to Bibtex |
User exported bulk of records to Bibtex. |
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Export bulk of records to RIS |
User exported bulk of records to RIS. |
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Select a single record |
User selected a single record. |
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Select displayed records |
User selected the top checkbox to select all displayed records. |
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Select top records |
User selected choose top <max> results. |
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Send bulk of records to Mendeley |
User sent bulk of records to Mendeley. |
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Send bulk of records to Reading List |
User sent bulk of records to Reading List. |
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Send bulk of records to Refworks |
User sent bulk of records to Refworks. |
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Send bulk of records to Endnote |
User sent bulk of records to Endnote. |
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Send bulk of records to Easybib |
User sent bulk of records to Easybib. |
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Send bulk of records to Print |
User sent bulk of records to Print. |
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Send bulk of records to Email |
User sent bulk of records to Email. |
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Send bulk of records to Excel |
User has exported results to Excel using the bulk file selection method. |
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Unselect all records |
User cleared all records. |
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Unselect a single record |
User cleared a single record. |
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Sort
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User invoked a sort option. |
Search: This group includes all search related actions:
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Journal Search |
Expanding a category |
User expanded a category in Journal Search. |
Click on category |
User selected a category. |
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Browse
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Browse page
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User selected the link to open the Browse page.
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Browse authors, Browse subjects, Browse titles, Browse generic call numbers, Browse Dewey call numbers, Browse LC call numbers , Browse SUDOC call numbers, Browse NLM call numbers
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A browse search on a specific type of browse list.
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Browse related records
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User selected an entry in a Browse list to display linked records.
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Database search |
The tracking of the following actions started in August 2019: Click on a category Click on the AZ list Database Search Expanding a category |
User performed an action related to Database Search. |
Search
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AZ list
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The user invoked a search on the Journal Search page (Alma link resolver only) by either entering a search term or selecting an A-Z link (Primo only). |
Advanced search
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A search invoked from the Advanced search box.
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Advanced search collapsed |
The user collapsed the search criteria section in Advanced Search. |
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Advanced search expanded |
The user expanded the search criteria section in Advanced Search. |
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Basic search
Basic search with pre-filter
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A search invoked from the Basic search box.
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Barcode search |
The user has performed a barcode search on the Advanced Search page. Data for this action is available starting with the February 2023 release. |
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Clicking on a resource type filter bar - <1-11> |
The user selected All (position 1) or a resource type (position 2-11) in the Resource Type Filter Bar. Data for this action is available starting with the May 2023 release. |
|
Clicking on More on the filters bar |
The user selected More in the Resource Type Filter Bar to display the remaining resource types in positions 8 through 11. Data for this action is available starting with the May 2023 release. |
|
Newspaper search |
A search invoked from the Newspaper Search page. |
|
Suggested search |
User invoked a suggested search. No longer used. See Results List > General > Suggested Search - Author/Subject.
|
|
Search history
|
Session query
|
User invoked a search from saved queries from the session.
This action is counted from the July 15 release and previously was counted as a regular search.
|
Saved query
|
User invoked a search from saved queries.
This action is counted from the July 15 release and previously was counted as a regular search.
|
|
Voice Search |
Change voice Language |
User changed the voice-detection language. |
Voice Search |
Voice search was invoked. |
|
Voice Search - didn’t get it |
User input was not detected on the first attempt. |
|
Voice Search - Didn’t get it, please check your mic |
User input was not detected on the second attempt. Please check your microphone. |
|
Voice Search - exit |
User selected X to abort the voice request. |
|
Collection Discovery: This group includes all Collection Discovery actions: |
||
Linking to Collection Discovery |
Link to Collection from Results List |
User selected a link to a collection from the Brief Results page. |
Link to Collection path from full display |
User selected a link to a collection path from a record's Full Display page. |
|
Link to Collection Discovery |
User selected the link to Collection Discovery. |
|
Collection Discovery |
Add collection to favorites |
User added a collection to My Favorites. |
Add item to favorites |
User added a collection's items to My Favorites. |
|
Change view to gallery |
User changed the layout to gallery. |
|
Change view to grid |
User changed the layout to grid. |
|
Click on Try searching in all collections |
After searching within a specific collection/sub-collection, the user selected the link to expand the search to all collections. |
|
Display a collection |
User displayed a collection. |
|
Display an item |
User displayed an item from a collection. |
|
Search in All Collections |
User searched all collections from Collection Lobby. |
|
Search in a collection or sub collection |
User searched in a collection or sub-collection. |
|
Sort collections by ranking |
User sorted collections by ranking. |
|
Sort collections by title |
User sorted collections by title. |
|
Sort items by Date |
User sorted items by date. |
|
Sort items by author |
User sorted items by author. |
|
Sort items by relevance |
User sorted items by relevance. |
|
Sort items by title |
User sorted items by title. |
Institutions Table

The following table lists the fields provided by the Institutions fact table.
Field | Description |
---|---|
Primo Institution Code |
The institution's code. |
Institution Name |
The institution's name. |
Data Available As Of |
The date (UTC time zone) on which data became available. |
Data Updated As Of |
The date (UTC time zone) on which the data was last updated. |
Customized Values Usage
-
Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may only contain a partial reporting and may require an additional day to see its full reporting.
-
Some actions such as filtering by facets or by resource types in the Resource Type Filter Bar may also be triggered by deep links and may not be invoked directly by users.
-
How many times did users invoke a certain action in Primo that are associated with usage actions that have dynamic values for collections and resource type filter bars?
-
How often were users signed-in when they invoked a certain action?
-
On average how many times are specific actions invoked in a single session?

Customized Values Usage Table

Field | Description |
---|---|
Actions
|
A measurement field that tracks the number of times an action was taken.
|
Avg Resp Time |
A measurement field that tracks the average response time for the action taken. |
Customized Value |
A search attribute field that contains the dynamic name of the collection or resource type filter bar. |
Sessions
|
A measurement field that tracks the number of sessions in which an action was taken.
Sessions are counted only one per action. For example, if the user ran two searches in the same session – the session is only counted once.
Note that if you total the number of sessions in the Actions table, the total is greater than the number of sessions for the same period in the Sessions table – since the same session is counted more than once.
|
Signed-in
|
A measurement field that tracks the number of times an action was taken from a user who was signed-in.
|
On Campus
|
A measurement field that tracks the number of times an action was taken from a user who was on campus.
This field is available with the November 2015 release.
Users are considered on-campus if they are signed-in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
|
Primo View
|
An attribute field that stores the view in which the action was performed.
This attribute is available with the July 2015 release. Actions that predate this release do not have this attribute. |
Active Tab
|
An attribute field that stores the tab in which the following search actions were performed: basic search, basic search with pre-filters, and advanced search.
This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute. |
Search Scope Type
|
A search attribute field that indicates which type of search scope was used in the search. A search scope type is provided for search and results list actions. For all other actions, the search scope type has a null value.
The Search scope type has the following values:
The Search Scope Type has been added in the July 2015 release. Actions that predate the installation of this release do not have this attribute. |
New UI |
A search attribute field that indicates whether the new UI was used in the search. The valid values are Yes or No. |
User Group |
A search attribute field that indicates the user group of the user. New UI: Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group.
Classic UI: The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows:
For more details, see User Groups for Primo Analytics.
|
Referrer |
A search attribute field that contains the referrer information (such as Google Scholar, Yahoo, and Primo), which indicates how users are accessing information from the Primo Front End.
This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.
|
Dates Table

The following table provides an example for each month format.
Date Option | Example Format |
---|---|
Year (date), Year, Year (desc) | Displays the year: 2017 |
Month (date), Month (short desc) | Displays the month and year: Mar 2017 |
Month (long desc) | Displays the full month name and year: March 2017 |
Month (number) | Displays the month number: 3 (displays for March) |
Week (date), Week (short desc) | Displays the month and first day of the week: Mar 13 |
Week (long desc) | Displays the month, first day of the week, and year: Mar 13, 2017 |
Date | Displays the date of occurrence: Mar 15 |
Date (short desc) | Displays the day and date of occurrence: Wed, Mar 15 |
Date (long desc) | Displays the day, date, and year of occurrence: Wed, Mar 15, 2017 |
DOW (number) | Displays the number of the week on which the event occurred: 4 (displays for Wednesday) |
Date Filter | Displays information based on the following time periods:
|
Dates - Week | Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc). |
Dates - Month | Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc). |
Action Types Table

Field | Description |
---|---|
Action Group
|
An attribute field that divides actions into groups.
See Action Attributes by Group and Subgroup for list of Actions groups.
|
Action Sub Group
|
An attribute field that divides actions into subgroups.
See Action Attributes by Group and Subgroup for list of Action subgroups.
|
Action
|
An attribute field for the type of action.
See Action Attributes by Group and Subgroup for a list of actions.
|
Actions
|
A hierarchical attribute field in which actions are organized into groups and subgroups.
|
Institutions Table

The following table lists the fields provided by the Institutions fact table.
Field | Description |
---|---|
Primo Institution Code |
The institution's code. |
Institution Name |
The institution's name. |
Data Available As Of |
The date (UTC time zone) on which data became available. |
Data Updated As Of |
The date (UTC time zone) on which the data was last updated. |
Device Usage
Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.


Device Usage Table

Field | Description |
---|---|
Sessions
|
The number of times in which a type of device was used.
|
Actions
|
The number of actions for a device type.
|
Signed In
|
A measurement field that counts the number of signed-in users from all sessions that were opened for a specific device type and is no longer associated with the number actions taken by users.
Prior to the Primo VE April and Primo May 2023 releases, this field counted the number of times an action was taken from a signed-in user in a specific device type.
|
On Campus
|
A measurement field that tracks the number of times a user was on campus when using a type of device.
Users are considered on-campus if they are signed-in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
|
Browser Type
|
An attribute field that stores the type of browser.
|
Device
|
An attribute field that stores the type of device.
|
Operating System
|
An attribute field that stores the type of operating system. It allows you to merge different versions of the same operating system into a single value.
|
Primo View
|
An attribute field that stores the View in which the device was used.
|
New UI |
An attribute field that stores whether the UI that was used was the new UI. |
Dates Table

The following table provides an example for each month format.
Date Option | Example Format |
---|---|
Year (date), Year, Year (desc) | Displays the year: 2017 |
Month (date), Month (short desc) | Displays the month and year: Mar 2017 |
Month (long desc) | Displays the full month name and year: March 2017 |
Month (number) | Displays the month number: 3 (displays for March) |
Week (date), Week (short desc) | Displays the month and first day of the week: Mar 13 |
Week (long desc) | Displays the month, first day of the week, and year: Mar 13, 2017 |
Date | Displays the date of occurrence: Mar 15 |
Date (short desc) | Displays the day and date of occurrence: Wed, Mar 15 |
Date (long desc) | Displays the day, date, and year of occurrence: Wed, Mar 15, 2017 |
DOW (number) | Displays the number of the week on which the event occurred: 4 (displays for Wednesday) |
Date Filter | Displays information based on the following time periods:
|
Dates - Week | Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc). |
Dates - Month | Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc). |
Institutions Table

The following table lists the fields provided by the Institutions fact table.
Field | Description |
---|---|
Primo Institution Code |
The institution's code. |
Institution Name |
The institution's name. |
Data Available As Of |
The date (UTC time zone) on which data became available. |
Data Updated As Of |
The date (UTC time zone) on which the data was last updated. |
Facet Usage
Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.
-
Which facets are most used?
-
On average how often are facets used in a single session?

Facet Usage Table

Field | Description |
---|---|
Facets Selected
|
This measurement field tracks the number of times an action was taken.
|
Facets set as persistent |
This measurement field tracks the number of times facets are made persistent. |
Facets used as persistent |
This measurement field tracks the number of times persistent facets are used in a search. |
Sessions
|
This measurement field tracks the number of sessions in which an action was taken.
Sessions are counted only once per action. For example, if the user selected a facet twice in the same session, the session is counted only once.
If you total the number of sessions in the Facets table, the sum is greater than the number of sessions for the same period in the Sessions table – since the same session is counted more than once. |
Facet Value
|
An attribute field that stores the specific facet value that users select in the following cases:
If this attribute is added to a report, nothing will appear for other facets.
Data for this attribute is available starting with the November 2015 release.
|
Primo View
|
An attribute field that stores the view in which the action was performed.
This attribute has been added for the July 2015 release. Actions that predate the installation of this release do not have this attribute.
|
Active Tab
|
An attribute field that stores the tab in which the facet was selected:
This attribute has been added for the November 2015 release. Actions that predate the installation of this release do not have this attribute.
|
Search Scope Type
|
An attribute field that indicates the active search scope while the facet was selected.
The Search Scope Type has been added in the July 2015 release. Facet selections that predate the installation of this release do not have this attribute.
The Search scope type has the following values:
|
User Group
|
A search attribute field that indicates the user group of the user. New UI: Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group.
Classic UI: The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows:
For more details, see User Groups for Primo Analytics.
|
Dates Table

The following table provides an example for each month format.
Date Option | Example Format |
---|---|
Year (date), Year, Year (desc) | Displays the year: 2017 |
Month (date), Month (short desc) | Displays the month and year: Mar 2017 |
Month (long desc) | Displays the full month name and year: March 2017 |
Month (number) | Displays the month number: 3 (displays for March) |
Week (date), Week (short desc) | Displays the month and first day of the week: Mar 13 |
Week (long desc) | Displays the month, first day of the week, and year: Mar 13, 2017 |
Date | Displays the date of occurrence: Mar 15 |
Date (short desc) | Displays the day and date of occurrence: Wed, Mar 15 |
Date (long desc) | Displays the day, date, and year of occurrence: Wed, Mar 15, 2017 |
DOW (number) | Displays the number of the week on which the event occurred: 4 (displays for Wednesday) |
Date Filter | Displays information based on the following time periods:
|
Dates - Week | Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc). |
Dates - Month | Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc). |
Facet Types Table

Field | Description |
---|---|
Facet Type
|
The facet type. All out-of-the-box and locally defined facets are included.
|
Institutions Table

The following table lists the fields provided by the Institutions fact table.
Field | Description |
---|---|
Primo Institution Code |
The institution's code. |
Institution Name |
The institution's name. |
Data Available As Of |
The date (UTC time zone) on which data became available. |
Data Updated As Of |
The date (UTC time zone) on which the data was last updated. |
Popular Searches
-
Which queries are most popular?
-
Are there any trends in popularity of certain topics over time?

Popular Searches Table

Field | Description |
---|---|
Searches
|
A measurement field that stores the number of searches for the query.
|
Results
|
A measurement field that stores the average number of results per search. The number of results may seem significantly lower than expected since this average is based on all search types (such as Basic Search, Advanced Search, and A-Z Search). |
First Page Results - Primo
|
A measurement field that tracks the average percentage of local Primo records that appear on the first page of search results.
This field is available with the November 2015 release.
|
First Page Results - CDI
|
A measurement field that tracks the average percentage of CDI records that display on the first page of search results.
This field is available with the November 2015 release.
|
First Page Results - EBSCO
|
A measurement field that tracks the average percentage of EBSCO records that display on the first page of search results (using the EBSCO deep search adaptor).
This field is available with the November 2015 release.
|
First Page Results - WorldCat
|
A measurement field that tracks the average percentage of WorldCat records that appear on the first page of search results (using the WorldCat deep search adaptor).
This field is available with the November 2015 release.
|
First Page Results - Other
|
A measurement field that tracks the average percentage of records from other sources (such as locally-defined deep search adaptors or MetaLib) that display on the first page of search results.
This field is available with the November 2015 release.
|
Rank
|
The unique search string rank, which is based on the amount of repeating searches and the number of results. This field can be useful for sorting purposes.
This field has a unique number sequence from 1 to 500 only when the User Group, Active Tab, and Primo View parameters are included. Otherwise, you may see more searches with the same ranking.
|
Sign-in
|
The number of times an action was taken when the user was signed in.
|
On Campus
|
A measurement field that tracks the number of times an action was taken from a user who was on campus.
This field is available with the November 2015 release.
Users are considered on-campus if they are signed in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
|
Primo View
|
An attribute field that stores the view in which the action was performed.
This attribute is available with the July 2015 release. Actions that predate this release do not have this attribute. |
Active Tab
|
An attribute field that stores the tab in which the action was performed.
This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute. |
Search String
|
The user’s query.
|
User Group
|
A search attribute field that indicates the user group of the user. New UI: Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group.
Classic UI: The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows:
For more details, see User Groups for Primo Analytics.
|
Dates Table
The Popular Searches Subject Area displays only the Year and Month date options because the Popular Searches Subject Area data is collected and aggregated once a month.

The following table provides an example for each month format.
Date Option | Example Format |
---|---|
Year (date), Year, Year (desc) | Displays the year: 2017 |
Month (date), Month (short desc) | Displays the month and year: Mar 2017 |
Month (long desc) | Displays the full month name and year: March 2017 |
Month (number) | Displays the month number: 3 (displays for March) |
Week (date), Week (short desc) | Displays the month and first day of the week: Mar 13 |
Week (long desc) | Displays the month, first day of the week, and year: Mar 13, 2017 |
Months | Enables you to drill-down based on the following hierarchy: All Months, Year, and Month. |
Institutions Table

The following table lists the fields provided by the Institutions fact table.
Field | Description |
---|---|
Primo Institution Code |
The institution's code. |
Institution Name |
The institution's name. |
Data Available As Of |
The date (UTC time zone) on which data became available. |
Data Updated As Of |
The date (UTC time zone) on which the data was last updated. |
Sessions
Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.
-
How many sessions are opened in a given time period?
-
How many users were signed in for all sessions?
-
On average how many actions are taken within a session?
-
In which countries are users located when they open a session?

Sessions Table

Field | Description |
---|---|
Sessions
|
The number of sessions.
|
Session Duration
|
The average session duration (minutes), which is counted from the first action to the last action within a session.
|
Actions
|
The number of actions within sessions.
|
Signed-in
|
A measurement field that tracks the number of signed-in users for all sessions.
|
On Campus
|
A measurement field that tracks the number of times an action was taken from a user who was on campus (which is determined by the IP ranges configured for the Primo institution).
This field is available with the November 2015 release.
Users are considered on-campus if they are signed in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
|
Primo View
|
An attribute field that stores the View in which the action was done.
The View has been added in the July 2015 release. Actions that predate the installation of this release do not have this attribute.
|
New UI |
An attribute field that stores whether the session was started with the new UI. |
Dates Table

The following table provides an example for each month format.
Date Option | Example Format |
---|---|
Year (date), Year, Year (desc) | Displays the year: 2017 |
Month (date), Month (short desc) | Displays the month and year: Mar 2017 |
Month (long desc) | Displays the full month name and year: March 2017 |
Month (number) | Displays the month number: 3 (displays for March) |
Week (date), Week (short desc) | Displays the month and first day of the week: Mar 13 |
Week (long desc) | Displays the month, first day of the week, and year: Mar 13, 2017 |
Date | Displays the date of occurrence: Mar 15 |
Date (short desc) | Displays the day and date of occurrence: Wed, Mar 15 |
Date (long desc) | Displays the day, date, and year of occurrence: Wed, Mar 15, 2017 |
DOW (number) | Displays the number of the week on which the event occurred: 4 (displays for Wednesday) |
Date Filter | Displays information based on the following time periods:
|
Dates - Week | Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc). |
Dates - Month | Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc). |
User Country Location Table

Field | Description |
---|---|
Country
|
The country name, which is based on the end user’s IP.
|
Country Code
|
The country code, which is based on the ISO 3166-1 standard.
|
Latitude
|
The latitude of the country.
|
Longitude
|
The longitude of the country.
|
Institutions Table

The following table lists the fields provided by the Institutions fact table.
Field | Description |
---|---|
Primo Institution Code |
The institution's code. |
Institution Name |
The institution's name. |
Data Available As Of |
The date (UTC time zone) on which data became available. |
Data Updated As Of |
The date (UTC time zone) on which the data was last updated. |
Zero Result Searches
Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.
Using the Zero Results Searches subject area, you may create reports that help to answer the following types of business questions:
-
Which kind of queries result in no results?
-
What kind of errors do end users make in queries that cause no results to be found?
Data for this subject area is available starting with the July 2015 release.

Zero Result Searches Table

Field | Description |
---|---|
Searches
|
The number of searches for the query.
|
Signed-in
|
A measurement field that tracks the number of times a signed-in user performed a search and received no results.
|
On Campus
|
A measurement field that tracks the number of times an action was taken from a user who was on campus.
This field is available with the November 2015 release.
Users are considered on-campus if they are signed in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
|
Primo View
|
An attribute field that stores the view in which the action was performed.
|
Active Tab
|
An attribute field that stores the tab in which the action was performed.
This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute. |
Search string
|
An attribute field that stores the search string that returned no results.
|
Search scope
|
An attribute field that stores the search scope in which the search was performed when no results were received by the user.
|
Search scope type
|
An attribute field that stores the active search scope type, which allows the following values:
|
Resource Type Pre-filter
|
An attribute field that stores the resource type pre-filter (for example, Books or Articles) selected by the user. The default is All Items.
This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute. |
Search Type
|
An attribute field that stores the search type or operator that was selected by the user:
This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute. |
Field searched
|
An attribute field that stores the field being searched. This is relevant if the user performed a search on a specific field (such as authors only).
|
User Group
|
A search attribute field that indicates the user group of the user. New UI: Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group.
Classic UI: The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows:
For more details, see User Groups for Primo Analytics.
|
Dates Table

The following table provides an example for each month format.
Date Option | Example Format |
---|---|
Year (date), Year, Year (desc) | Displays the year: 2017 |
Month (date), Month (short desc) | Displays the month and year: Mar 2017 |
Month (long desc) | Displays the full month name and year: March 2017 |
Month (number) | Displays the month number: 3 (displays for March) |
Week (date), Week (short desc) | Displays the month and first day of the week: Mar 13 |
Week (long desc) | Displays the month, first day of the week, and year: Mar 13, 2017 |
Date | Displays the date of occurrence: Mar 15 |
Date (short desc) | Displays the day and date of occurrence: Wed, Mar 15 |
Date (long desc) | Displays the day, date, and year of occurrence: Wed, Mar 15, 2017 |
DOW (number) | Displays the number of the week on which the event occurred: 4 (displays for Wednesday) |
Date Filter | Displays information based on the following time periods:
|
Dates - Week | Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc). |
Dates - Month | Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc). |
Institutions Table

The following table lists the fields provided by the Institutions fact table.
Field | Description |
---|---|
Primo Institution Code |
The institution's code. |
Institution Name |
The institution's name. |
Data Available As Of |
The date (UTC time zone) on which data became available. |
Data Updated As Of |
The date (UTC time zone) on which the data was last updated. |