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    Analytics Subject Areas for Primo VE

    Data in Primo VE Analytics is tracked and organized by the following subject areas: Action Usage, Device Usage, Facet Usage, Popular Searches, Sessions, and Zero Result Searches.

    Action Usage

     

    • Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may only contain a partial reporting and may require an additional day to see its full reporting.

    • Some actions such as filtering by facets or by resource types in the Resource Type Filter Bar may also be triggered by deep links and may not be invoked directly by users.

    Using the Primo Action Usage subject area, you can create reports that help to answer the following types of business questions:
    • How many times did users invoke a certain action in Primo (such as basic versus advanced searches)?
    • How often were users signed-in when they invoked a certain action?
    • On average how many times are specific actions invoked in a single session?
    The Primo Action Usage subject area contains many fields used to create reports associated with usage. Refer to the following sections for more information on each field.
    SA_PrimoActionUsage.png
    Primo Action Usage Fields

    Action Usage Table

    The Action Usage table is the fact table that stores information about the actions taken by end users in Primo.
    SA_ActionUsageTable.png
    Action Usage
    The following table lists the fields provided by the Action Usage fact table:
    Action Usage Fact Table
    Field Description
    Actions
    A measurement field that tracks the number of times an action was taken.
    Sessions
    A measurement field that tracks the number of sessions in which an action was taken.
    Sessions are counted only one per action. For example, if the user ran two searches in the same session – the session is only counted once.
    Note that if you total the number of sessions in the Actions table, the total is greater than the number of sessions for the same period in the Sessions table – since the same session is counted more than once.
    Signed-in
    A measurement field that tracks the number of times an action was taken from a user who was signed-in.
    On Campus
    A measurement field that tracks the number of times an action was taken from a user who was on campus.
    This field is available with the November 2015 release.
    Primo users are considered on-campus if they are within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
    First Page Results - Primo
    A measurement field that tracks the average percentage of local Primo records that appear on the first page of search results.
    This field is available with the November 2015 release.
    First Page Results - CDI
    A measurement field that tracks the average percentage of CDI records that display on the first page of search results.
    This field is available with the November 2015 release.
    First Page Results - EBSCO
    A measurement field that tracks the average percentage of EBSCO records that display on the first page of search results (using the EBSCO deep search adaptor).
    This field is available with the November 2015 release.
    First Page Results - WorldCat
    A measurement field that tracks the average percentage of WorldCat records that appear on the first page of search results (using the WorldCat deep search adaptor).
    This field is available with the November 2015 release.
    First Page Results - Other
    A measurement field that tracks the average percentage of records from other sources (such as locally-defined deep search adaptors or MetaLib) that appear on the first page of search results.
    This field is available with the November 2015 release.
    Primo View
    An attribute field that stores the view in which the action was performed.

    This attribute is available with the July 2015 release. Actions that predate this release do not have this attribute.

    Active Tab
    An attribute field that stores the tab in which the following search actions were performed: basic search, basic search with pre-filters, and advanced search.

    This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.

    Search Scope Type
    A search attribute field that indicates which type of search scope was used in the search. A search scope type is provided for search and results list actions. For all other actions, the search scope type has a null value.
    The Search scope type has the following values:
    • Local – A search performed on the local repository. For example, it will not include articles from CDI. Some libraries may have a separate tab in Primo that is dedicated to searching the local repository. For example, they may call it University collections.
    • Blended – Any search that includes records from both the local repository and the deep search adaptors (such as CDI). For example, some libraries may have one tab in Primo that is used to search all sources.
    • Remote – Any search that includes MetaLib. The search includes MetaLib and may include any of the following repositories: local and deep search adaptors (such as CDI).
    • CDI/Deep Search – A search that includes only deep search adaptors (such as CDI and EBSCO). For example, some libraries may have a separate tab in Primo called Articles that does not include the local and remote repositories.

    The Search Scope Type has been added in the July 2015 release. Actions that predate the installation of this release do not have this attribute.

    New UI

    A search attribute field that indicates whether the new UI was used in the search. The valid values are Yes or No.

    User Group

    A search attribute field that indicates the user group of the user.

    New UI:

    Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group.

    Classic UI:

    The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows:

    • If a user has signed in and belongs to a user group, the system will try to map the user group to one of eight user groups defined in the User Groups for Primo Analytics mapping table. If a match is not found, the Not Guest user group is used.

    • If a user has signed in and does not belong to a user group, the Not Guest user group is used.

    • If the user has not signed in, the Guest user group is used.

    For more details, see User Groups for Primo Analytics.

    • This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.

    • User Group values may be affected by browser add-ons and extensions, such as the extension Ghostery in Chrome.

    Referrer
    A search attribute field that contains the referrer information (such as Google Scholar, Yahoo, and Primo), which indicates how users are accessing information from the Primo Front End.
    This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.

    Dates Table

    The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).
    SA_All_DatesTable.png
    Dates Dimension Table

    The following table provides an example for each month format. 

    Date Option Example Format
    Year (date), Year, Year (desc) Displays the year: 2017
    Month (date), Month (short desc) Displays the month and year: Mar 2017
    Month (long desc) Displays the full month name and year: March 2017
    Month (number) Displays the month number: 3 (displays for March)
    Week (date), Week (short desc) Displays the month and first day of the week: Mar 13
    Week (long desc) Displays the month, first day of the week, and year: Mar 13, 2017
    Date Displays the date of occurrence: Mar 15
    Date (short desc) Displays the day and date of occurrence: Wed, Mar 15
    Date (long desc) Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
    DOW (number) Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
    Date Filter Displays information based on the following time periods:
    • Older than 30 days
    • Older than 60 days
    • Older than 90 days
    • Previous complete 24 months
    • Previous complete 2 years
    • Previous year
    • Two years ago
    Dates - Week Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
    Dates - Month Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

    Action Types Table

    The Action Types table is a dimension table with several attributes.
    SA_ActionTypeTable.png
    Action Types Dimensions Table
    The following table lists the attributes contained in the Action Types dimension table.
    Action Types
    Field Description
    Action Group
    An attribute field that divides actions into groups.
    See Action Attributes by Group and Subgroup for list of Actions groups.
    Action Sub Group
    An attribute field that divides actions into subgroups.
    See Action Attributes by Group and Subgroup for list of Action subgroups.
    Action
    An attribute field for the type of action.
    See Action Attributes by Group and Subgroup for a list of actions.
    Actions
    A hierarchical attribute field in which actions are organized into groups and subgroups.
    The following table lists the hierarchical attributes of each action group:
    Action Attributes by Group and Subgroup
    Group Subgroup Action Description

    Document

    Actions

    • BibTeX

    • Citation

    • Click on the QR action from full record display

    • Delicious

    • EasyBIB

    • EndNote Web

    • Excel Export

    • Mendeley

    • Print

    • Push to Leganto

    • RIS Export

    • RefWorks

    • Remove from eShelf

    • eMail

    For a single record, the user invoked the action from the Actions menu on the Full Display page.

    For actions applied to records in bulk on the Brief Results page, see Records Bulk.

    The Citation action is recorded also under actions Citation Style 1 - 20.

    Share

    The user selected the Share export button. (The tracking of this action started in November 2022.)

    Copy permalink

    The user selected the Copy button while using the Share or Permalink export action. (The tracking of this action started in November 2022.)

    Share to WhatsApp

    Share to Facebook

    Share to Twitter

    Share to LinkedIn

    The user shared the record with users on the selected App. (The tracking of these actions started in November 2022.)

    Citation Style

    Citation Style 1, Citation Style 2, ..., and Citation Style 20

    User selected the citation style at position 1 through 20.

    The initial click of the Citation action also counts either the default citation style 1 or the previously selected citation style.

     

    Citation Trail

    Turn on Expand My Results

    The user selected the toggle to expand citation trail results to include collections that do not have access to full text.

    Data for this action is available starting with the November 2023 release.

    Turn off Expand My Results

    The user selected the toggle to filter the citation trail results by availability.

    Data for this action is available starting with the November 2023 release.

    External Link

    Permalink

    User created a permalink from the Send-To Actions menu in the full display.

    Deep Link

    In the classic UI only, user opened Primo with a deep link.

    Get It

    GetIt Link 1, GetIt Link 2
    (Classic UI only) User invoked either the Get It 1 or Get It2 tab.

    General

    Click on title

    User clicked a title in the brief results.

    Click on Icon

    User clicked a thumbnail/icon in the brief results.

    Click on availability statement

    User clicked on the availability statement in either the brief or full display.

    Click on filter

    A Primo VE user has filtered the list of special digital representations in View It.

    Display "other" versions

    User invoked a link to display all versions for scopes other than the Primo Local, local, Primo Central, deep_search, or blended scopes.

    Display FRBR versions

    Beginning with 2022-05-22, this action applies to the following scopes from which the FRBR version link was selected: Primo Local, local, Primo Central, deep_search, or blended

    From the July 2015 release to 2022-05-22, the system distinguished between clicking links to FRBR groups for local scopes only. 

    CDI does not include FRBR records.

    Display Primo Central versions

    From the July 2015 release to 2022-05-22, the system distinguished between clicking links to FRBR groups for Primo Central', deep_search or blended scopes (such as a scope that includes your local catalog and Primo Central).

    Beginning with 2022-05-22, this action is no longer tracked.

    Display full record

    User opened a record's full display by selecting the record from the brief results. This may occur when a user selects any portion of the record's brief display, excluding Send-To actions.
    Selecting the availability statement from the brief results sends the Click on availability statement action instead of this action.

    Display more institutions

    User selected More Institutions.

    Full record display

    In the classic UI only, user opened the record's full display using x-services.

    Go to Search

    User invoked the option to return to library search from My Library Card (new UI).

    Online services from other campuses or libraries

    (Primo VE only) User invoked online services from other campuses or libraries.

    Online services from other institutions

    (Primo VE only) User invoked online services from other institutions.

    Previous Result

    User selected the previous link in the search results via the Full Display page.

    Navigate for available services under View it

    (Primo VE only) User selected one of the navigation options (such as a specific page number or the previous or next page icon) under the list of items in View It.

    The navigation menu displays only when there are more than 25 items and the enable_view_it_show_all_results discovery customer parameter is set to true.

    Next Result

    User selected the next link in the search results via the Full Display page.

    Lateral Linking

    Lateral Linking - <field>

    User invoked a lateral link from the Details tab (Author, Subject, Ispartof, Relation, Unititle, or local field). For example: Lateral Linking - Local Field 30.

    Link

    Link to external source, Link to review, Link to request, Link to Finding aid, Link to Native interface, Additional link, Link to times cited, Link to TOC, Link to abstract, Link to Union catalog, Local link xx (Primo only), Link to price, and Link to Leganto from course information.

    The user selected one of the links from the full record's Details section.

    Local links are indicated by a Local link and the link number for Primo only.

    Link to source

    openURL FT

    For local and CDI records, the user selected the link from the Links or View It sections in the record's full display.

    For CDI records only, when a user selects a link in View It, these actions occur under the following scenarios only:

    • If the Display all links from CDI capability is enabled, multiple links from CDI are returned, and the user has not first selected Show More.

    • If CDI returns only a single link.

    For more details, see Display All Links in Full Display for CDI (Primo VE) or Display All Links in Full Display for CDI (Primo).

    Additional Link to source

    Additional openURL

    The user selected the link from the View It section in the record's full display. (The tracking of these actions started in August 2022.) 

     

    • When a user selects a link in View It, these actions can occur only if the Display all links from CDI capability is enabled, multiple links are returned from CDI, and the user has first selected Show More.

    • These actions are applicable only to Primo VE customers and to Primo customers using SFX and not to Alma-Primo customers because these links are handled via Alma mashup (not Primo).

    For more details, see Display All Links in Full Display for CDI (Primo VE) or Display All Links in Full Display for CDI (Primo).

    openURL

    The user selected the link from the Links or View Online sections in the record's full display.

    Link to PDF fulltext using Unpaywall

    Link to PDF fulltext using CDI Quicklink

    Link to HTML fulltext using CDI Quicklink

    User selected the link in the brief display.

    Navigation menu

    Services Menu

    User invoked one of the Service menu links on the Full Display page.

    Primo_ServiceMenuLinks.png

    This action is also counted with the Exploration > Virtual Browse > Navigate to Virtual Browse action.

    Reference Entry

    Reference Entry - Full text

    Reference Entry - View More

    User selected actions associated with a short topic overview that are displayed above the results.

    Related Items

    Display Related items - Other chapters of same book

    Display Related items - Book chapters

    Display Related items - Book reviews

    User clicked links to access a book's related items.

    Tab
    Reviews tab, Virtual browse tab, Details tab, Recommendations tab, Times cited tab, Locations tab
    (Classic UI only) User invoked a record tab. Note that the delivery tabs (View Online/View It and Request/Get It) are included in a separate group.
    Tags & Reviews
    Add review
    User added a review.
    Add tag

    User added a tag.

    Delete tag

    User deleted a tag.

    eShelf
    Save to eShelf
    User added a record to My Favorites.
    Save to eShelf (Web Service)
    User added a record to My Favorites using a Web service.

    Exploration

    Citation Trail

    Display Citations from citation trail

    User selected Citation link in Citation section of record's full display.

    Display Citations from results list

    User selected Citation link in the results list.

    Display Cited By from citation trail

    User selected Cited By link in Citation section of record's full display.

    Display Cited By from results list

    User selected Cited By link in the results list.

    Featured Results

    Click Next in Featured Results

    Click Previous in Featured Results

    Click on Record from Featured Results

    Display All Results from Featured Results

    User selected the action in the Featured Results.

    More from the same

     

     

     

     

     

    Navigate to More From the Same

    User selected the More from the same <type> tab, where the valid types are Collection and Course.

    Click on record from More From the Same

    User selected a record from the explore bar.

    Click Previous in More From The Same

    User selected the Previous arrow from More from the same bar.

    Click Next in More From The Same

    User selected the Next arrow on the More from the same bar.

    Go to Collection Discovery from More From the Same

    User selected a title of a collection on the More from the same bar.

    Go to Leganto from More from the Same Course

    User selected a course link that navigated to Leganto.

    Related Persons

    Click on "Show more" on a related person

    The user selected the Show more button in the author's information card. Data for this action is available starting with the May 2023 release.

    Related person section appeared

    An author's information card appeared on the record's full display. Data for this action is available starting with the May 2023 release.

    Click on the link to Wikipedia

    The user selected the link to Wikipedia on an author's information card. Data for this action is available starting with the May 2023 release.

    Click on the link from info card to full person page

    In the Person Info Card, the user selected the person's link.

    Click on the link from autocomplete to full person page

    The user selected the person's autocomplete suggestion.

    Resource Recommender

    Click on See all suggested resources

    User selected the See all suggested resources link.

    Click on recommended resource

    User selected a recommendation. This option was deprecated in August 2019 and replaced with an action for each category.

    Click on recommended resource - library information

    Click on recommended resource - custom 1

    Click on recommended resource - custom 2

    Click on recommended resource - custom 3

    Click on recommended resource - database

    Click on recommended resource - library guide

    Click on recommended resource - person

    Click on recommended resource - website

    User selected a recommendation. (The tracking of these actions started in August 2019.)

    Resource recommender appeared

    A search returned a resource recommendation. (The tracking of this action started in May 2020.)

    Click on recommended resource - banner

    The user selected the banner or its link. (The tracking of this action started in August 2022.)

    Resource Recommender Banner appeared

    The user performed a search for which the banner appeared. (The tracking of this action started in August 2022.)

    Virtual Browse

    (The tracking of these actions started in August 2019)

    Click Next in Virtual Browse

    User selected the Next option in Virtual Browse.

    Click Previous in Virtual Browse

    User selected the Previous option in Virtual Browse.

    Click on record from Virtual Browse

    User selected a record from Virtual Brose.

    Navigate to Virtual Browse

    User selected the Virtual Browse option from the Services menu in the record's full display.

    This action is also counted with the Document > Navigation menu > Services Menu action.

    bX

    Click on bX recommendation

    User clicked a bX recommendation.

    General

    General

    Change language

    User changed UI language.

    Change personalized results

    User changed personalized results.

    Citation linker
    User invoked the Citation Linker option.

    Click on QR link

    User clicked on the QR link in main menu.

    Click on Show more info for extend my session setting

    The user selected (Show more info) to display information about the setting. Data for this action is available starting with the May 2023 release.

    Disable extending the session automatically for the user

    The user disabled the setting to extend the session automatically. Data for this action is available starting with the May 2023 release.

    Disable personalized results

    User disabled personalized results.

    Disable saving search history

    The user disabled the Allow saving my search history option in My Library > Personal Details and Settings.

    Disable using search history for search suggestion

    The user disabled the Use my search history for the recent search suggestions option in My Library > Personal Details and Settings.

    Enable personalized results

    User enabled personalized results.

    Enable saving search history

    The user enabled the Allow saving my search history option in My Library > Personal Details and Settings.

    Enable using search history for search suggestions

    The user enabled the Use my search history for the recent search suggestions option in My Library > Personal Details and Settings.

    Enable extending the session automatically for the user

    The user enabled the setting to extend the session automatically. Data for this action is available starting with the May 2023 release.

    Extend the session

    The user selected to extend the session. Data for this action is available starting with the May 2023 release.

    Find database
    User invoked the Find Database option (MetaLib).

    Go to Journal A-Z List

    User invoked the Journal A-Z List (SFX). Data for this action is available starting with the November 2015 release.

    The use of the Alma A-Z List is recorded as a search action.

    Go to Newspaper Search from Main Menu

    User accessed Newspaper Search from the Main Menu.

    Go to Newspaper Search from Results List

    User accessed Newspaper Search from the Results List.

    Go to Search History

    User accessed search history directly from the User Area menu and not by changing tabs from within My Favorites.

    Go to eShelf
    User accessed saved items directly from the User Area menu and not by changing tabs from within My Favorites.
    Data for this action is available starting with the November 2015 release.
    Help
    User clicked the Help link.
    Data for this action is available starting with the November 2015 release.

    Link to record from blank Purchase Request

    (Primo VE only) User selected a link to record from a blank Purchase Request Form.

    Main Menu link 1–Main Menu link 10

    User clicked a specific Main Menu link position. 10 positions are supported.

    Sign-in
    Sign-out
    User signed in/signed out.

    Disable saving search history

    The user disabled the Allow saving my search history option in My Library > Personal Details and Settings.

    My Account

    Add Label in eShelf

    User added label to the e-shelf. Data for this action is available starting with the February 2020 release.

    Blocks and Messages

    User accessed the Blocks and Messages page in My Account. Data for this action is available starting with the November 2015 release.

    Cancel Request

    User performed cancel actions from My Account.

    Fines and Fees

    User accessed the Fines and Fees list in My Account. Data for this action is available starting with the November 2015 release.

    Fines and Fees - Active fines

    (Primo VE only) The user selected the Active Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release.

    Fines and Fees - All

    (Primo VE only) The user selected the All filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release.

    Fines and Fees - Closed fines

    (Primo VE only) The user selected the Closed Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release.

    Fines and Fees - In dispute fines

    (Primo VE only) The user selected the In Dispute Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release.

    Fines and Fees - Transferred fines

    (Primo VE only) The user selected the Transferred Fines filter in My Library Card > Fines & Fees. Data for this action is available starting with the May 2023 release.

    Go to My Account
    User accessed My Account. Data for this action is available starting with the November 2015 release.
    Go to My Account (Deep Link)

    (Classic UI only) User accessed My Account using a deep link. Data for this action is available starting with the November 2015 release.

    Loans

    User accessed the Loans tab in My Account. Data for this action is available starting with the November 2015 release.

    My Library

    (Classic UI only) User accessed My Library.

    For OPAC via Link environments, user accessed the Library Card in My Account. Data for this action is available starting with the November 2015 release.

    Because the Library Card opens by default when accessing My Account, this action is tracked only when a user accesses the Library Card directly.

    My Library Card

    User accessed My Library Card.

    Overview

    User accessed the Overview page in My Library Card (new UI).

    Personal Details and Settings

    Added for future use.

    Personal Settings

    User accessed the Personal Settings page in My Account. Data for this action is available starting with the November 2015 release.

    Remove Label in eShelf

    User removed label from the e-shelf. Data for this action is available starting with the February 2020 release.

    Renew Loans

    User performed renew actions from My Account.

    Requests

    User accessed the Requests list in My Account. Data for this action is available starting with the November 2015 release.

    Set alert

    An alert was set for a saved search in My Favorites.

    Unset alert

    An alert was cleared for a saved search in My Favorites. Data for this action is available starting with the May 2020 release.

    Search in My Saved Records

    The user has performed a search in My Favorites > Saved Record. Data for this action is available starting with the February 2023 release.

    Sort eShelf by author

    User sorted eShelf by author. Data for this action is available starting with the August 2019 release.

    Sort eShelf by date

    User sorted eShelf by date. Data for this action is available starting with the August 2019 release.

    Sort eShelf by title

    User sorted eShelf by title. Data for this action is available starting with the August 2019 release.

    Report a Problem

    Click on Give Us Feedback

    The user opened the feedback tool.

    Choose category 1

    The user selected category 1 (code = report.option1).

    Choose category 2

    The user selected category 2 (code = report.option2).

    Choose category 3

    The user selected category 3 (code = report.option3).

    Choose category 4

    The user selected category 4 (code = report.option4).

    Send feedback

    The user sent feedback.

    Send another feedback

    The user selected the Send another feedback option.

    Close the Give Us Feedback window

    The user closed the feedback tool by either selecting Close or the X icon.

    Send message was failed due to server error

    The user sent feedback and received an error message.

    Results List

    Controlled Vocabulary

    Click on Just search

    User clicked the Just search link to exclude results based on controlled vocabulary.

    Controlled Vocabulary Displayed

    User's search results contained additional records based on controlled vocabulary.

    Featured Results

    Display more results

    Display record

    User invoked the related option on the results list.

    General

    Change number of results per page
    User changed the maximum number of results per page.
    Data for this action is available starting with the May 2021 release.

    Click on Remember All Filters

    User selected the Remember all filters option.

    Expand My Results - Activate

    User invoked the Expand beyond library collections option.
    Data for this action is available starting with the November 2015 release.
    Prior to the May 2022 release, this action was called Expand CDI Results (Checked).

    Expand My Results - Deactivate

    User disabled the Expand beyond library collections option.
    Prior to the May 2022 release, this action was called Expand CDI Results (Unchecked).
    Facet filtering
    User invoked a facet. For more information on facets, see Primo Facet Usage.

    Facet set as persistent - Exclude

    User set an excluded facet to persistent.

    Facet set as persistent - Include

    User set an included facet to persistent.

    Next page
    User displayed the next page of results by selecting the Next icon (or by selecting a higher page number).
    Data for this action is available starting with the February 2022 release.
    Previous page
    User displayed the previous page by clicking the Previous icon (or by selecting a lower page number).
    Data for this action is available starting with the February 2022 release.
    RSS subscription
    User requested an RSS subscription.
    Remove facet filtering
    User clicked X to remove a facet's filtering from the Active Filter list. This action starts tracking from the July 2015 release. Previously, it was tracked as selection of a facet.

    Reset filters

    User reset all active filters by selecting the Reset filters option. This action starts tracking from the November 2021 release.

    Save page to eShelf

    (Classic UI only) User saved page to e-Shelf.

    Search CDI FullText - Activate

    User activated the ability to display full text from CDI.

    Search CDI FullText - Deactivate

    User activated the ability to display full text from CDI.

    Suggested Search - Author

    Suggested Search - Subject

    Suggested Search - any

    (Classic UI only) User clicked a suggested search.

    This action is tracked from the July 2015 release. Previously, searches that were run with Suggested Search were counted as a regular search.

    bX hot articles
    User displayed bX Hot Articles.

    Records Bulk

    Add bulk of records to favorites

    Bulk removal is not tracked.

    Selected Add to favorites for bulk of records (from the top action bar).

    Export bulk of records to Bibtex

    User exported bulk of records to Bibtex.

    Export bulk of records to RIS

    User exported bulk of records to RIS.

    Select a single record

    User selected a single record.

    Select displayed records

    User selected the top checkbox to select all displayed records.

    Select top records

    User selected choose top <max> results.

    Send bulk of records to Mendeley

    User sent bulk of records to Mendeley.

    Send bulk of records to Reading List

    User sent bulk of records to Reading List.

    Send bulk of records to Refworks

    User sent bulk of records to Refworks.

    Send bulk of records to Endnote

    User sent bulk of records to Endnote.

    Send bulk of records to Easybib

    User sent bulk of records to Easybib.

    Send bulk of records to Print

    User sent bulk of records to Print.

    Send bulk of records to Email

    User sent bulk of records to Email.

    Send bulk of records to Excel

    User has exported results to Excel using the bulk file selection method.

    Unselect all records

    User cleared all records.

    Unselect a single record

    User cleared a single record.

    Sort
    • Sort by author

    • Sort by date – Prior to the February 2022 release, this action is used to track the sort by date-newest actions for Primo only.

    • Sort by date-newest

    • Sort by date-oldest

    • Sort by local sort field – Prior to the February 2022 release, this action was used to track the sort by date-oldest actions for Primo only.

    • Sort by popularity (Classic UI only)

    • Sort by rank

    • Sort by title

    User invoked a sort option.

    Search

    Authorities

    Authority search

    The user performed an Authority Search.

    Browse
    Browse page
    User selected the link to open the Browse page.
    Browse authors, Browse subjects, Browse titles, Browse generic call numbers, Browse Dewey call numbers, Browse LC call numbers , Browse SUDOC call numbers, Browse NLM call numbers
    A browse search on a specific type of browse list.
    Browse related records
    User selected an entry in a Browse list to display linked records.

    Database search

    The tracking of the following actions started in August 2019:

    Click on a category

    Click on the AZ list

    Database Search

    Expanding a category

    User performed an action related to Database Search.

    Journal Search

     

    Expanding a category

    User expanded a category in Journal Search.

    Click on category

    User selected a category.

    Search
    AZ list

    The user invoked a search on the Journal Search page (Alma link resolver only) by either entering a search term or selecting an A-Z link (Primo only).

    Advanced search
    A search invoked from the Advanced search box.

    Advanced search collapsed

    The user collapsed the search criteria section in Advanced Search.

    Advanced search expanded

    The user expanded the search criteria section in Advanced Search.

    Basic search
    Basic search with pre-filter
    A search invoked from the Basic search box.

    Barcode search

    The user has performed a barcode search on the Advanced Search page.

    Data for this action is available starting with the February 2023 release.

    Clicking on a resource type filter bar - <1-11>

    The user selected All (position 1) or a resource type (position 2-11) in the Resource Type Filter Bar.

    Data for this action is available starting with the May 2023 release.

    Clicking on More on the filters bar

    The user selected More in the Resource Type Filter Bar to display the remaining resource types in positions 8 through 11.

    Data for this action is available starting with the May 2023 release.

    Newspaper search

    A search invoked from the Newspaper Search page.

    Suggested search

    User invoked a suggested search. No longer used. See Results List > General > Suggested Search - Author/Subject.
    Search history
    Session query
    User invoked a search from saved queries from the session.
    This action is counted from the July 15 release and previously was counted as a regular search.
    Saved query
    User invoked a search from saved queries.
    This action is counted from the July 15 release and previously was counted as a regular search.

    Voice Search

    Change voice Language

    User changed the voice-detection language.

    Voice Search

    Voice search was invoked.

    Voice Search - didn’t get it

    User input was not detected on the first attempt.

    Voice Search - Didn’t get it, please check your mic

    User input was not detected on the second attempt. Please check your microphone.

    Voice Search - exit

    User selected X to abort the voice request.

    Collection Discovery

    Linking to Collection Discovery

    Link to Collection from Results List

    User selected a link to a collection from the Brief Results page.

    Link to Collection path from full display

    User selected a link to a collection path from a record's Full Display page.

    Link to Collection Discovery

    User selected the link to Collection Discovery.

    Collection Discovery

    Add collection to favorites

    User added a collection to My Favorites.

    Add item to favorites

    User added a collection's items to My Favorites.

    Change view to gallery

    User changed the layout to gallery.

    Change view to grid

    User changed the layout to grid.

    Click on Try searching in all collections

    After searching within a specific collection/sub-collection, the user selected the link to expand the search to all collections.

    Display a collection

    User displayed a collection.

    Display an item

    User displayed an item from a collection.

    Search in All Collections

    User searched all collections from Collection Lobby.

    Search in a collection or sub collection

    User searched in a collection or sub-collection.

    Sort collections by ranking

    User sorted collections by ranking.

    Sort collections by title

    User sorted collections by title.

    Sort items by Date

    User sorted items by date.

    Sort items by author

    User sorted items by author.

    Sort items by relevance

    User sorted items by relevance.

    Sort items by title

    User sorted items by title.

    Institutions Table

    The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.
    SA_All_InstitutionsTable.png
    Institutions Dimension Table

    The following table lists the fields provided by the Institutions fact table. 

    Field Description

    Primo Institution Code

    The institution's code.

    Institution Name

    The institution's name.

    Data Available As Of

    The date (UTC time zone) on which data became available.

    Data Updated As Of

    The date (UTC time zone) on which the data was last updated.

    Customized Values Usage

     

    • Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may only contain a partial reporting and may require an additional day to see its full reporting.

    • Some actions such as filtering by facets or by resource types in the Resource Type Filter Bar may also be triggered by deep links and may not be invoked directly by users.

    Using the Primo Customized Values Usage subject area, you can create reports that help to answer the following types of business questions:
    • How many times did users invoke a certain action in Primo that are associated with usage actions that have dynamic values for collections and resource type filter bars?
    • How often were users signed-in when they invoked a certain action?
    • On average how many times are specific actions invoked in a single session?
    The Primo Customized Values Usage subject area contains many fields used to create reports associated with usage actions that have dynamic values for collections and resource type filter bars. Refer to the following sections for more information on each field.
    Primo Customized Values Usage Subject Area1.png
    Primo Customized Values Usage Fields

    Customized Values Usage Table

    The Customized Values Usage table is the fact table that stores information about the actions taken by end users in Primo.
    Customized Values Usage Table2.png
    Customized Values Usage
    The following table lists the fields provided by the Customized Values Usage fact table:
    Action Usage Fact Table
    Field Description
    Actions
    A measurement field that tracks the number of times an action was taken.

    Avg Resp Time

    A measurement field that tracks the average response time for the action taken.

    Customized Value

    A search attribute field that contains the dynamic name of the collection or resource type filter bar.

    Sessions
    A measurement field that tracks the number of sessions in which an action was taken.
    Sessions are counted only one per action. For example, if the user ran two searches in the same session – the session is only counted once.
    Note that if you total the number of sessions in the Actions table, the total is greater than the number of sessions for the same period in the Sessions table – since the same session is counted more than once.
    Signed-in
    A measurement field that tracks the number of times an action was taken from a user who was signed-in.
    On Campus
    A measurement field that tracks the number of times an action was taken from a user who was on campus.
    This field is available with the November 2015 release.
    Primo users are considered on-campus if they are within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
    Primo View
    An attribute field that stores the view in which the action was performed.

    This attribute is available with the July 2015 release. Actions that predate this release do not have this attribute.

    Active Tab
    An attribute field that stores the tab in which the following search actions were performed: basic search, basic search with pre-filters, and advanced search.

    This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.

    Search Scope Type
    A search attribute field that indicates which type of search scope was used in the search. A search scope type is provided for search and results list actions. For all other actions, the search scope type has a null value.
    The Search scope type has the following values:
    • Local – A search performed on the local repository. For example, it will not include articles from CDI. Some libraries may have a separate tab in Primo that is dedicated to searching the local repository. For example, they may call it University collections.
    • Blended – Any search that includes records from both the local repository and the deep search adaptors (such as CDI). For example, some libraries may have one tab in Primo that is used to search all sources.
    • Remote – Any search that includes MetaLib. The search includes MetaLib and may include any of the following repositories: local and deep search adaptors (such as CDI).
    • CDI/Deep Search – A search that includes only deep search adaptors (such as CDI and EBSCO). For example, some libraries may have a separate tab in Primo called Articles that does not include the local and remote repositories.

    The Search Scope Type has been added in the July 2015 release. Actions that predate the installation of this release do not have this attribute.

    New UI

    A search attribute field that indicates whether the new UI was used in the search. The valid values are Yes or No.

    User Group

    A search attribute field that indicates the user group of the user.

    New UI:

    Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group.

    Classic UI:

    The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows:

    • If a user has signed in and belongs to a user group, the system will try to map the user group to one of eight user groups defined in the User Groups for Primo Analytics mapping table. If a match is not found, the Not Guest user group is used.

    • If a user has signed in and does not belong to a user group, the Not Guest user group is used.

    • If the user has not signed in, the Guest user group is used.

    For more details, see User Groups for Primo Analytics.

    • This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.

    • User Group values may be affected by browser add-ons and extensions, such as the extension Ghostery in Chrome.

    Referrer
    A search attribute field that contains the referrer information (such as Google Scholar, Yahoo, and Primo), which indicates how users are accessing information from the Primo Front End.
    This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.

    Dates Table

    The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).
    SA_All_DatesTable.png
    Dates Dimension Table

    The following table provides an example for each month format. 

    Date Option Example Format
    Year (date), Year, Year (desc) Displays the year: 2017
    Month (date), Month (short desc) Displays the month and year: Mar 2017
    Month (long desc) Displays the full month name and year: March 2017
    Month (number) Displays the month number: 3 (displays for March)
    Week (date), Week (short desc) Displays the month and first day of the week: Mar 13
    Week (long desc) Displays the month, first day of the week, and year: Mar 13, 2017
    Date Displays the date of occurrence: Mar 15
    Date (short desc) Displays the day and date of occurrence: Wed, Mar 15
    Date (long desc) Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
    DOW (number) Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
    Date Filter Displays information based on the following time periods:
    • Older than 30 days
    • Older than 60 days
    • Older than 90 days
    • Previous complete 24 months
    • Previous complete 2 years
    • Previous year
    • Two years ago
    Dates - Week Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
    Dates - Month Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

    Action Types Table

    The Action Types table is a dimension table with several attributes.
    Primo Action Types Table3.png
    Action Types Dimensions Table
    The following table lists the attributes contained in the Action Types dimension table.
    Action Types
    Field Description
    Action Group
    An attribute field that divides actions into groups.
    See Action Attributes by Group and Subgroup for list of Actions groups.
    Action Sub Group
    An attribute field that divides actions into subgroups.
    See Action Attributes by Group and Subgroup for list of Action subgroups.
    Action
    An attribute field for the type of action.
    See Action Attributes by Group and Subgroup for a list of actions.
    Actions
    A hierarchical attribute field in which actions are organized into groups and subgroups.
    The following table lists the hierarchical attributes of each action group:
    Action Attributes by Group and Subgroup
    Group Subgroup Action Description
    Document

    Link

    Link to HTML fulltext using CDI Quicklink

    The user selected a CDI Quicklink to the HTML version of the full text from a specific provider.

     

    Filters Bar: This group includes all dynamically named actions associated with the Resource Type Filters Bar.

    Filters Bar

    Clicking on a resource type filter bar - <name of filter 1-11>

    The user selected a specific filter from the Resource Type Filter Bar.

    Collection Discovery

    Collection Discovery

    Display a collection - <collection's name>

    User selected a specific collection in Collection Discovery.

    Add collection to favorites - <Collection's Name>

    User added a specific collection to My Favorites.

    Link to Collection from Results List - <Collection's Name>

    User linked to a specific collection from the results list.

    Link to Collection path from full display - <Collection's Name>

    User linked to a specific collection from a record's full details.

    Link to PDF fulltext using CDI Quicklink

    The user selected a CDI Quicklink to the PDF version of the full text from a specific provider.

    Search in a collection or sub collection - <Collection's Name>

    User searched within a specific collection/sub-collection in Collection Discovery.

    Institutions Table

    The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.
    SA_All_InstitutionsTable.png
    Institutions Dimension Table

    The following table lists the fields provided by the Institutions fact table. 

    Field Description

    Primo Institution Code

    The institution's code.

    Institution Name

    The institution's name.

    Data Available As Of

    The date (UTC time zone) on which data became available.

    Data Updated As Of

    The date (UTC time zone) on which the data was last updated.

    Device Usage

    Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.

    Using the Primo Device Usage subject area, you can create reports that show the number of actions and sessions that are processed for each device type (including the operating system and browser type). For example:
    DeviceUsageExample.png
    The Primo Device Usage subject area contains many fields used to create reports associated with device usage. Refer to the following sections for more information on each field.
     SA_PrimoDeviceUsage.png
    Primo Device Usage Subject Area

    Device Usage Table

    The Device Usage table is the fact table that stores information about device usage.
    SA_DeviceUsageTable.png
    Device Usage Table
    The Device Usage fact table has two measurement fields and several attribute fields:
    Device Usage Fields
    Field Description
    Sessions
    The number of times in which a type of device was used.
    Actions
    The number of actions for a device type.
    Signed In
    A measurement field that counts the number of signed-in users from all sessions that were opened for a specific device type and is no longer associated with the number actions taken by users.
    Prior to the Primo VE April and Primo May 2023 releases, this field counted the number of times an action was taken from a signed-in user in a specific device type.
    On Campus
    A measurement field that tracks the number of times a user was on campus when using a type of device.
    Users are considered on-campus if they are signed-in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
    Browser Type
    An attribute field that stores the type of browser.
    Device
    An attribute field that stores the type of device.
    Operating System
    An attribute field that stores the type of operating system. It allows you to merge different versions of the same operating system into a single value.
    Primo View
    An attribute field that stores the View in which the device was used.

    New UI

    An attribute field that stores whether the UI that was used was the new UI.

    Dates Table

    The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).
    SA_All_DatesTable.png
    Dates Dimension Table

    The following table provides an example for each month format. 

    Date Option Example Format
    Year (date), Year, Year (desc) Displays the year: 2017
    Month (date), Month (short desc) Displays the month and year: Mar 2017
    Month (long desc) Displays the full month name and year: March 2017
    Month (number) Displays the month number: 3 (displays for March)
    Week (date), Week (short desc) Displays the month and first day of the week: Mar 13
    Week (long desc) Displays the month, first day of the week, and year: Mar 13, 2017
    Date Displays the date of occurrence: Mar 15
    Date (short desc) Displays the day and date of occurrence: Wed, Mar 15
    Date (long desc) Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
    DOW (number) Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
    Date Filter Displays information based on the following time periods:
    • Older than 30 days
    • Older than 60 days
    • Older than 90 days
    • Previous complete 24 months
    • Previous complete 2 years
    • Previous year
    • Two years ago
    Dates - Week Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
    Dates - Month Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

    Institutions Table

    The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.
    SA_All_InstitutionsTable.png
    Institutions Dimension Table

    The following table lists the fields provided by the Institutions fact table. 

    Field Description

    Primo Institution Code

    The institution's code.

    Institution Name

    The institution's name.

    Data Available As Of

    The date (UTC time zone) on which data became available.

    Data Updated As Of

    The date (UTC time zone) on which the data was last updated.

    Facet Usage

    Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.

    Using the Primo Facet Usage subject area, you can create reports that help to answer the following types of business questions:
    • Which facets are most used?
    • On average how often are facets used in a single session?
    The Primo Facet Usage subject area contains many fields used to create reports associated with facet usage. Refer to the following sections for more information on each field.
    SA_PrimoFacetUsage.png
    Primo Facet Usage Subject Area

    Facet Usage Table

    The Facet Usage table is the fact table that stores information about the facets selected by end users in Primo.
    SA_FacetUsageTable.png
    Facet Usage
    The following table lists the fields provided by the Facet Usage fact table:
    Facet Usage Fields
    Field Description
    Facets Selected
    This measurement field tracks the number of times an action was taken.
    Facets set as persistent

    This measurement field tracks the number of times facets are made persistent.

    Facets used as persistent

    This measurement field tracks the number of times persistent facets are used in a search.

    Sessions
    This measurement field tracks the number of sessions in which an action was taken.
    Sessions are counted only once per action. For example, if the user selected a facet twice in the same session, the session is counted only once.

    If you total the number of sessions in the Facets table, the sum is greater than the number of sessions for the same period in the Sessions table – since the same session is counted more than once.

    Facet Value
    An attribute field that stores the specific facet value that users select in the following cases:
    • Top-Level facet
    • Resource Type facet
    If this attribute is added to a report, nothing will appear for other facets.
    Data for this attribute is available starting with the November 2015 release.
    Primo View
    An attribute field that stores the view in which the action was performed.
    This attribute has been added for the July 2015 release. Actions that predate the installation of this release do not have this attribute.
    Active Tab
    An attribute field that stores the tab in which the facet was selected:
    This attribute has been added for the November 2015 release. Actions that predate the installation of this release do not have this attribute.
    Search Scope Type
    An attribute field that indicates the active search scope while the facet was selected.
    The Search Scope Type has been added in the July 2015 release. Facet selections that predate the installation of this release do not have this attribute.
    The Search scope type has the following values:
    • Local only – Any search on local data only
    • Blended – Any search on local data and CDI or a Deep-Search
    • Remote – Any search with MetaLib, including MetaLib with another search engine (e.g. Primo Local or CDI or a Deep-search)
    • CDI/Deep Search – A search in Central Discovery Index or another Deep Search node. This includes blended deep search nodes (such as CDI and EBSCO).
    User Group

    A search attribute field that indicates the user group of the user.

    New UI:

    Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group.

    Classic UI:

    The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows:

    • If a user has signed in and belongs to a user group, the system tries to map the user group to one of eight user groups defined in the User Groups for Primo Analytics mapping table. If a match is not found, the Not Guest user group is used.

    • If a user has signed in and does not belong to a user group, the Not Guest user group is used.

    • If the user has not signed in, the Guest user group is used.

    For more details, see User Groups for Primo Analytics.

    • This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.

    • User Group values may be affected by browser add-ons and extensions, such as the extension Ghostery in Chrome.

    Dates Table

    The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).
    SA_All_DatesTable.png
    Dates Dimension Table

    The following table provides an example for each month format. 

    Date Option Example Format
    Year (date), Year, Year (desc) Displays the year: 2017
    Month (date), Month (short desc) Displays the month and year: Mar 2017
    Month (long desc) Displays the full month name and year: March 2017
    Month (number) Displays the month number: 3 (displays for March)
    Week (date), Week (short desc) Displays the month and first day of the week: Mar 13
    Week (long desc) Displays the month, first day of the week, and year: Mar 13, 2017
    Date Displays the date of occurrence: Mar 15
    Date (short desc) Displays the day and date of occurrence: Wed, Mar 15
    Date (long desc) Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
    DOW (number) Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
    Date Filter Displays information based on the following time periods:
    • Older than 30 days
    • Older than 60 days
    • Older than 90 days
    • Previous complete 24 months
    • Previous complete 2 years
    • Previous year
    • Two years ago
    Dates - Week Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
    Dates - Month Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

    Facet Types Table

    The Facet Types table is a dimension table with a single attribute: the type of facet.
    SA_FU_FacetTypesTable.png
    Facet Types Table
    Facet Types
    Field Description
    Facet Type
    The facet type. All out-of-the-box and locally defined facets are included.

    Institutions Table

    The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.
    SA_All_InstitutionsTable.png
    Institutions Dimension Table

    The following table lists the fields provided by the Institutions fact table. 

    Field Description

    Primo Institution Code

    The institution's code.

    Institution Name

    The institution's name.

    Data Available As Of

    The date (UTC time zone) on which data became available.

    Data Updated As Of

    The date (UTC time zone) on which the data was last updated.

    Popular Searches

    Using the Primo Popular Searches subject area, you may create reports that help to answer the following types of business questions:
    • Which queries are most popular?
    • Are there any trends in popularity of certain topics over time?
    The Primo Popular Searches subject area contains many fields used to create reports associated with popular searches. Refer to the following sections for more information on each field.
    SA_PrimoPopularSearches.png
    Primo Popular Search Usage
    The Popular Searches table is a fact table that stores information about the most popular basic and advanced searches. The top 100 searches are reported daily at midnight (based on your regional data center) and managed on a monthly basis in the Analytics server. A search is considered popular if it has been performed at least 10 times within a month. Up to 500 popular searches are saved per month, and at least 200 searches are saved even if they are not considered popular.
    SA_PopularSearchTable.png
    Popular Searches Table
    The following table lists the fields provided in the Popular Searches fact table:
    Popular Searches Fields
    Field Description
    Searches
    A measurement field that stores the number of searches for the query.
    Results

    A measurement field that stores the average number of results per search.

    The number of results may seem significantly lower than expected since this average is based on all search types (such as Basic Search, Advanced Search, and A-Z Search).

    First Page Results - Primo
    A measurement field that tracks the average percentage of local Primo records that appear on the first page of search results.
    This field is available with the November 2015 release.
    First Page Results - CDI
    A measurement field that tracks the average percentage of CDI records that display on the first page of search results.
    This field is available with the November 2015 release.
    First Page Results - EBSCO
    A measurement field that tracks the average percentage of EBSCO records that display on the first page of search results (using the EBSCO deep search adaptor).
    This field is available with the November 2015 release.
    First Page Results - WorldCat
    A measurement field that tracks the average percentage of WorldCat records that appear on the first page of search results (using the WorldCat deep search adaptor).
    This field is available with the November 2015 release.
    First Page Results - Other
    A measurement field that tracks the average percentage of records from other sources (such as locally-defined deep search adaptors or MetaLib) that display on the first page of search results.
    This field is available with the November 2015 release.
    Rank
    The unique search string rank, which is based on the amount of repeating searches and the number of results. This field can be useful for sorting purposes.
    This field has a unique number sequence from 1 to 500 only when the User Group, Active Tab, and Primo View parameters are included. Otherwise, you may see more searches with the same ranking.
    Sign-in
    The number of times an action was taken when the user was signed in.
    On Campus
    A measurement field that tracks the number of times an action was taken from a user who was on campus.
    This field is available with the November 2015 release.
    Users are considered on-campus if they are signed in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
    Primo View
    An attribute field that stores the view in which the action was performed.

    This attribute is available with the July 2015 release. Actions that predate this release do not have this attribute.

    Active Tab
    An attribute field that stores the tab in which the action was performed.

    This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.

    Search String
    The user’s query.
    Some characters in search strings may prevent you from exporting reports, which include these characters, to formats such as Excel. If you encounter issues, please try another format such as CSV.
    User Group

    A search attribute field that indicates the user group of the user.

    New UI:

    Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group.

    Classic UI:

    The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows:

    • If a user has signed in and belongs to a user group, the system will try to map the user group to one of eight user groups defined in the User Groups for Primo Analytics mapping table. If a match is not found, the Not Guest user group is used.

    • If a user has signed in and does not belong to a user group, the Not Guest user group is used.

    • If the user has not signed in, the Guest user group is used.

    For more details, see User Groups for Primo Analytics.

    • This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.

    • User Group values may be affected by browser add-ons and extensions, such as the extension Ghostery in Chrome.

    Dates Table

    The Popular Searches Subject Area displays only the Year and Month date options because the Popular Searches Subject Area data is collected and aggregated once a month.

    The Dates dimension table enabless you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year and month).
    SA_PS_DatesTable.png
    Dates Dimension Table

    The following table provides an example for each month format. 

    Date Option Example Format
    Year (date), Year, Year (desc) Displays the year: 2017
    Month (date), Month (short desc) Displays the month and year: Mar 2017
    Month (long desc) Displays the full month name and year: March 2017
    Month (number) Displays the month number: 3 (displays for March)
    Week (date), Week (short desc) Displays the month and first day of the week: Mar 13
    Week (long desc) Displays the month, first day of the week, and year: Mar 13, 2017
    Months Enables you to drill-down based on the following hierarchy: All Months, Year, and Month.

     

    Institutions Table

    The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.
    SA_All_InstitutionsTable.png
    Institutions Dimension Table

    The following table lists the fields provided by the Institutions fact table. 

    Field Description

    Primo Institution Code

    The institution's code.

    Institution Name

    The institution's name.

    Data Available As Of

    The date (UTC time zone) on which data became available.

    Data Updated As Of

    The date (UTC time zone) on which the data was last updated.

    Sessions

    Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.

    Using the Primo Sessions subject area, you can create reports that help to answer the following types of business questions:
    • How many sessions are opened in a given time period?
    • How many users were signed in for all sessions?
    • On average how many actions are taken within a session?
    • In which countries are users located when they open a session?
    The Primo Sessions subject area contains many fields used to create reports associated with Primo sessions. Refer to the following sections for more information on each field.
    SA_PrimoSessions.png
    Primo Sessions Subject Area

    Sessions Table

    The Sessions table is the fact table that stores information about sessions.
    SA_SessionsTable.png
    Sessions Table
    The Sessions fact table contains the following measurement and attribute fields:
    Sessions Fields
    Field Description
    Sessions
    The number of sessions.
    Session Duration
    The average session duration (minutes), which is counted from the first action to the last action within a session.
    Actions
    The number of actions within sessions.
    Signed-in
    A measurement field that tracks the number of signed-in users for all sessions.
    On Campus
    A measurement field that tracks the number of times an action was taken from a user who was on campus (which is determined by the IP ranges configured for the Primo institution).
    This field is available with the November 2015 release.
    Users are considered on-campus if they are signed in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
    Primo View
    An attribute field that stores the View in which the action was done.
    The View has been added in the July 2015 release. Actions that predate the installation of this release do not have this attribute.

    New UI

    An attribute field that stores whether the session was started with the new UI.

    Dates Table

    The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).
    SA_All_DatesTable.png
    Dates Dimension Table

    The following table provides an example for each month format. 

    Date Option Example Format
    Year (date), Year, Year (desc) Displays the year: 2017
    Month (date), Month (short desc) Displays the month and year: Mar 2017
    Month (long desc) Displays the full month name and year: March 2017
    Month (number) Displays the month number: 3 (displays for March)
    Week (date), Week (short desc) Displays the month and first day of the week: Mar 13
    Week (long desc) Displays the month, first day of the week, and year: Mar 13, 2017
    Date Displays the date of occurrence: Mar 15
    Date (short desc) Displays the day and date of occurrence: Wed, Mar 15
    Date (long desc) Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
    DOW (number) Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
    Date Filter Displays information based on the following time periods:
    • Older than 30 days
    • Older than 60 days
    • Older than 90 days
    • Previous complete 24 months
    • Previous complete 2 years
    • Previous year
    • Two years ago
    Dates - Week Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
    Dates - Month Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

    User Country Location Table

    The User Country Locations is a dimension table for information about the location of end-users when they start sessions.
    SA_Sessions_UserCountryLocationsTable.png
    Zero Result Searches Subject Area
    The User Country Locations dimension has the following attributes:
    User Country Locations Fields
    Field Description
    Country
    The country name, which is based on the end user’s IP.
    Country Code
    The country code, which is based on the ISO 3166-1 standard.
    Latitude
    The latitude of the country.
    Longitude
    The longitude of the country.

    Institutions Table

    The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.
    SA_All_InstitutionsTable.png
    Institutions Dimension Table

    The following table lists the fields provided by the Institutions fact table. 

    Field Description

    Primo Institution Code

    The institution's code.

    Institution Name

    The institution's name.

    Data Available As Of

    The date (UTC time zone) on which data became available.

    Data Updated As Of

    The date (UTC time zone) on which the data was last updated.

    Zero Result Searches

    Because Analytics data is aggregated daily based on the UTC time zone, yesterday's data for your library may contain only a partial reporting and may require an additional day to see its full reporting.

    Using the Zero Results Searches subject area, you may create reports that help to answer the following types of business questions:

    • Which kind of queries result in no results?

    • What kind of errors do end users make in queries that cause no results to be found?

    Data for this subject area is available starting with the July 2015 release.

    The Primo Zero Result Searches subject area contains many fields used to create reports associated with the top 100 searches that return no results. Refer to the following sections for more information on each field.
    SA_PrimoZeroResultSearches.png
    Zero Result Searches Subject Area

    Zero Result Searches Table

    The Zero Result Searches table is a fact table that stores information (such as the search string, search scope, and view) about the top 100 basic and advanced searches that had zero results. Results are based on the top 100 results for all keys, not each key individually. The top 100 zero results searches are reported daily at midnight (based on your regional data center) to the Analytics server.
    SA_ZeroResultSearchesTable.png
    Zero Result Searched Subject Area
    The following table lists the fields provided by the Zero Result Searches fact table:
    Zero Results Searches Fields
    Field Description
    Searches
    The number of searches for the query.
    Signed-in
    A measurement field that tracks the number of times a signed-in user performed a search and received no results.
    On Campus
    A measurement field that tracks the number of times an action was taken from a user who was on campus.
    This field is available with the November 2015 release.
    Users are considered on-campus if they are signed in and within the defined IP range for the institution. For more details, see Configuring IP Ranges for a Library.
    Primo View
    An attribute field that stores the view in which the action was performed.
    Active Tab
    An attribute field that stores the tab in which the action was performed.

    This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.

    Search string
    An attribute field that stores the search string that returned no results.
    Some characters in search strings may prevent you from exporting reports, which include these characters, to formats such as Excel. If you encounter issues, please try another format such as CSV.
    Search scope
    An attribute field that stores the search scope in which the search was performed when no results were received by the user.
    Search scope type
    An attribute field that stores the active search scope type, which allows the following values:
    • Local only – any search on local data only
    • Blended - any search on local data and CDI or a Deep-Search
    • Remote - any search with MetaLib, including MetaLib with another search engine (e.g. Primo Local or CDI or a Deep-search)
    • CDI/Deep Search – A search in CDI or another deep search index. This includes a blended deep search indexes (such as CDI and EBSCO).
    Resource Type Pre-filter
    An attribute field that stores the resource type pre-filter (for example, Books or Articles) selected by the user. The default is All Items.

    This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.

    Search Type
    An attribute field that stores the search type or operator that was selected by the user:
    • Keyword (default)
    • Exact
    • Starts with

    This attribute is available with the November 2015 release. Actions that predate this release do not have this attribute.

    Field searched
    An attribute field that stores the field being searched. This is relevant if the user performed a search on a specific field (such as authors only).
    User Group

    A search attribute field that indicates the user group of the user.

    New UI:

    Reports display the User Group codes that were received from the authentication system, not the mapping table used for the Classic UI. For users who have not signed in, the report displays the Guest user group.

    Classic UI:

    The User Groups for Primo Analytics mapping table defines the user groups that display in the reports. A user's group is determined as follows:

    • If a user has signed in and belongs to a user group, the system tries to map the user group to one of eight user groups defined in the User Groups for Primo Analytics mapping table. If a match is not found, the Not Guest user group is used.

    • If a user has signed in and does not belong to a user group, the Not Guest user group is used.

    • If the user has not signed in, the Guest user group is used.

    For more details, see User Groups for Primo Analytics.

    • This attribute has been added in the May 2016 release. Actions that predate the installation of this release do not have this attribute.

    • User Group values may be affected by browser add-ons and extensions, such as the extension Ghostery in Chrome.

    Dates Table

    The Dates dimension table enables you to select different date ranges and formats. The date dimension is used to limit reports to specific date ranges (such as year, month, week, and day).
    SA_All_DatesTable.png
    Dates Dimension Table

    The following table provides an example for each month format. 

    Date Option Example Format
    Year (date), Year, Year (desc) Displays the year: 2017
    Month (date), Month (short desc) Displays the month and year: Mar 2017
    Month (long desc) Displays the full month name and year: March 2017
    Month (number) Displays the month number: 3 (displays for March)
    Week (date), Week (short desc) Displays the month and first day of the week: Mar 13
    Week (long desc) Displays the month, first day of the week, and year: Mar 13, 2017
    Date Displays the date of occurrence: Mar 15
    Date (short desc) Displays the day and date of occurrence: Wed, Mar 15
    Date (long desc) Displays the day, date, and year of occurrence: Wed, Mar 15, 2017
    DOW (number) Displays the number of the week on which the event occurred: 4 (displays for Wednesday)
    Date Filter Displays information based on the following time periods:
    • Older than 30 days
    • Older than 60 days
    • Older than 90 days
    • Previous complete 24 months
    • Previous complete 2 years
    • Previous year
    • Two years ago
    Dates - Week Enables you to drill-down based on the following hierarchy: All Dates, Year, Week (long desc), and Date (long desc).
    Dates - Month Enables you to drill-down based on the following hierarchy: All Dates, Year, Month (date), and Date (long desc).

    Institutions Table

    The Institutions dimension table is a fact table that stores information about the institution from which the data was collected.
    SA_All_InstitutionsTable.png
    Institutions Dimension Table

    The following table lists the fields provided by the Institutions fact table. 

    Field Description

    Primo Institution Code

    The institution's code.

    Institution Name

    The institution's name.

    Data Available As Of

    The date (UTC time zone) on which data became available.

    Data Updated As Of

    The date (UTC time zone) on which the data was last updated.

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