Primo Classic UI Discontinued Notification
Released: June 01, 2021
More than 95% of Primo customers have adopted the new Primo user interface (UI) since it was launched in August 2016. The new Primo UI delivers a more enhanced, user-friendly research experience, easier customizations, and a more secure interface than the old interface. In addition, it includes ongoing updates and a rich roadmap.
As part of the Ex Libris security standard, we continually upgrade and maintain security patches within Ex Libris products. Starting in 2022, we will no longer update classic UI third-party components.
If your library is still using the classic Primo UI, we recommend that you adopt the new Primo UI in the coming months. As part of our security policy, all Primo cloud customers using the classic Primo UI will be redirected to the new interface on January 2, 2022.
The following resources can help you get started with the switch to the new Primo UI:
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Knowledge Center resource: Primo New UI - All the resources in one page
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New UI video: Meet the New Primo User Interface
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New customization video: Primo Studio - It's Primo, Your Way!
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Advanced customization: Open Discovery Framework
We hope that the information listed above will help you plan the move to new Primo UI. If you need further support with the move to the new UI or have any questions, please submit a case and we’ll be happy to assist you.
FAQ
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Where can I get more information on moving to the new Interface?
You can start with the article: Primo New UI - All the resources in one page. You can also use the checklist and submit a case for further information.
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When should I start planning for the move?
We recommend that you start planning the move as soon as possible, especially if you have any customizations that you want to maintain.
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What will happen after January 2, 2022?
Ex Libris will no longer test or release third-party updates for the Primo classic UI. Primo cloud customers will be redirected to the new Primo interface for all patron traffic