Skip to main content
Ex Libris Knowledge Center

New Online Catalog or Database


How do I request to add z39.50 to Search Databases?


Review this article with your IT department. Then, submit a case to RefWorks Support via and provide the following details in the request:

  1. Name of institution or catalog: (as you would like it to appear in the search online database, for example, "Baylor University.")
  2. Port available through: 
  3. Database name being used:
  4. IP address or URL of the database/catalog:
  5. Character Set:
  6. Record Syntax:.

After form submission, our Tech Team will evaluate and configure the requested catalog. The catalog will not be visible in RefWorks until verification and testing is complete.

  • Was this article helpful?