New RefWorks Citation Manager (RCM) add-in FAQs
Product: RefWorks, RefWorks Citation Manager
How do I add the new RCM add-in in Word?
Go to Microsoft AppSource and search for RefWorks, or RCM, and follow easy to add instructions. Or, add by clicking on the following link: https://appsource.microsoft.com/en-us/product/office/WA200007520
Why should I add the new RCM add-in in Word?
This change is required in the Microsoft AppSource listing. You may still use the old add-in, but it is no longer updated by RefWorks. No new features are included in the old version.
When do I need to start the new RCM add-in?
As soon as you can. The new add-in is available now. https://appsource.microsoft.com/en-us/product/office/WA200007520
Will I have to reformat my document or re-insert any citations?
No, simply open the new add-in in your document and continue working. Your document citations added with the old add-in will be automatically included in the new add-in, there is no need for you to update your document or reformat any work already completed.
How do I know which RCM add-in in Word I am using?
The old add-in is now called RefWorks - RCM. In the old add-in, you will see the message about the new add-in:
How do I remove the old RCM add-in in Word?
Windows:
1. Open the old RCM add-in in Word
2. Right click on the RW tile
3. Click Remove Add-in
Mac:
1. Open the old RCM add-in in Word
2. On Home tab, click Add-ins
3. In Office Add-ins page, click on 3 dots on upper right corner of Reworks - RCM box and click Remove