- Product: RefWorks
Most account and Save to RefWorks login issues, in addition to interface misbehaviors can be corrected with these simple solutions:
- Clearing the internet browser cache of cookies – use an internet search, the term ‘clear cache’, and the browser name to find up-to-date instructions.
- Deactivate any ad blocking or anti-tracking browser plugins when using RefWorks – this is a good practice for all ProQuest/ExLibris products.
- Make sure the correct login page is used – to access RefWorks use https://refworks.proquest.com, to access legacy RefWorks use https://www.refworks.com.
- Article last edited: 22-Jan-2020