Shibboleth/OpenAthens and RefWorks

Question

How does a subscribing institution get started with Shibboleth or OpenAthens in RefWorks?

Answer

Review this article with your IT department. Then, submit a case to RefWorks Support via https://supportcase.exlibrisgroup.com/s/refworks and provide the following details in the request:

1. Subscriber name?
   What is your Subscriber name? This is how your Institution's name will be displayed in the WAYF (list of Institutions)…. e.g. “University of Washington”
    
2. Does your institution belong to a Federation? If so, which one?
   Please provide your metadata if:
   a.    Your institution does not belong to a federation
   b.    Your institution belongs to a federation to which RefWorks does not belong
    
3. Who is your IDP (Identity provider)?
   This is the entityId value in your institution's metadata 
    
4. Do you use ePPN or ePTID (Person Principal Name or Person Principal ID) to identify users?
   These are the attributes we support 
    
5. Who will be the point of contact at your institution for the implementation?
   Please include email address for contact
    
6. Test credentials that we can use to debug our configuration if it’s not working properly.
   Test credentials are required before we can start implementation.

After form submission, our production Service Provider (SP) will be configured to allow your Identity Provider (IdP) access to RefWorks. The institution will not be added to the RefWorks login page until testing and other preparations are complete.

• Article last edited: 17-June-2020