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    Shibboleth/OpenAthens and RefWorks

    • Product: New RefWorks

    Question

    How does a subscribing institution get started with Shibboleth or OpenAthens in RefWorks?

    Answer

    Submit a case to RefWorks Support via https://supportcase.exlibrisgroup.com/ and provide the following details in the request:

    1. Subscriber name?
    2. Who is your IDP (Identity provider)?
    3. Do you use ePPN or ePTID (Person Principal Name or Person Principal ID) to identify users?
    4. Who will be the point of contact at your institution for the implementation?
    5. Test credentials that we can use to debug our configuration if it’s not working properly.

    • Article last edited: 03-Apr-2019
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