Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    I've forgotten my password, how do I reset?

    • Product: Research Professional

    Question

    I've forgotten my password, how do I reset?

    Answer

    To reset your password, click on “Forgot password?” here on the *Research Professional login page. Enter your institutional email address and *Research Professional will generate a new password. This will be automatically sent to your inbox.

    If the new password doesn't work after the reset, the username might be wrong. Please note that both the username and password are case sensitive. If you are still unable to login to your account, please contact Research Professional Client Services Team.


    • Article last edited: 19-Feb-2019