Knowledge Articles
Answers as provided by our product analysts, to commonly raised questions.
Highest rated
(rating)- How do I conduct a simple search?
 - Can I edit my *Research Fingerprint? Is it possible to switch it off altogether?
 - How can I sign up to receive news articles relevant to my interests?
 - How do I know if I am eligible to apply for a funding opportunity?
 - How do I set up a funding email alert?
 - How do I find out if I have an account?
 - Contact *Research Professional
 - How do I join a Broadcast Demonstration?
 - How can I access *Research Professional remotely?
 - I've forgotten my password, how do I reset?
 - How do I stop receiving email alert?
 - How can I sign up to alerts from the 8am Playbook?
 - Why is my university not in the dropdown menu on the login page?
 - Can *Research Professional institutional administrators set up shared funding calendars?
 - How do I grant admin rights?
 
Recently updated
(date updated)- I think there is a bug or technical problem with the site. What should I do?
 - Why is my university not in the dropdown menu on the login page?
 - How can I access *Research Professional remotely?
 - Contact *Research Professional
 - Can *Research Professional institutional administrators set up shared funding calendars?
 - How can I sign up to receive news articles relevant to my interests?
 - How can I sign up to alerts from the 8am Playbook?
 - How do I find out if I have an account?
 - How do I know if I am eligible to apply for a funding opportunity?
 - I have moved to another institution; how can I move my account to my new institution?
 - I've forgotten my password, how do I reset?
 - How can I create and delete *Research Professional accounts as an institutional administrator?
 - How do I join a Broadcast Demonstration?
 - How do I set up a funding email alert?
 - What type of funding do you include in your Funding database?
 
Recently added
(date created)- How can I sign up to alerts from the 8am Playbook?
 - Can *Research Professional institutional administrators set up shared funding calendars?
 - Why is my university not in the dropdown menu on the login page?
 - How do I grant admin rights?
 - How do I know if I am eligible to apply for a funding opportunity?
 - How can I sign up to receive news articles relevant to my interests?
 - Is there a way to remove the pre-filtering for eligibility?
 - How do I join a Broadcast Demonstration?
 - How can I create and delete *Research Professional accounts as an institutional administrator?
 - Contact *Research Professional
 - Can I edit my *Research Fingerprint? Is it possible to switch it off altogether?
 - How can I access *Research Professional remotely?
 - How do I conduct a simple search?
 - What type of funding do you include in your Funding database?
 - I have moved to another institution; how can I move my account to my new institution?
 

