How do I place a Rush order in Rialto?

Question  

How do I place a Rush order for physical titles in Rialto?

Answer  

If this is the first time you are placing a rush order in Rialto, please note that the Rialto Configuration team will need to process the physical item Rush setup for your institution.

To start the procedure, please select "Rush" in the cart's Shelf-Ready section, before checking out.

The order will be flagged as "Rush" in the system and the Configuration Team will be in contact as soon as possible to advise.

For more information on Rialto rush status definitions, please click here.

For more Shelf-Ready options, please click here.

If you have any questions, please contact us via live chat or submit a support ticket here.

• Article last edited: 05-Apr-2022