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    4. What does "Item no longer available" mean?

    What does "Item no longer available" mean?

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    1. Question 
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    • Product: Rialto

    Question 

    What does "Item no longer available" in the Order history mean?

    Answer 

    Item no longer available in the Order History message typically means that the title has been removed from the Marketplace, and it cannot be ordered again, but existing orders should be fulfilled. In the event that the order cannot be fulfilled, the Customer Support Team will contact you via e-mail.

     

     


    • Article last edited: 20-Sep-2024
    View article in the Exlibris Knowledge Center
    1. Back to top
      • What causes a "no match" upon import when using the Community Zone MARC records for Rialto?
      • What does it mean when I get the error "Rialto Vendor is missing" when placing a Rialto order?
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