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    4. "You were disconnected due to inactivity. Please reconnect" message

    "You were disconnected due to inactivity. Please reconnect" message

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    1. Question
    2. Answer
    • Product: Rosetta
    • Product Version: 2 and up
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Question

    You try to login to the Roestta UI but you get the following error message: 

    "You were disconnected due to inactivity. Please reconnect".

    Answer

    Verify that that in the tab_service* the BOR_INFO and the BOR_AUTH sections are configured properly. 

    Incorrect Example: 
    [BOR_INFO] 
    program = dps.pl 
    params = [pds_server_name],1801,BOR_AUTH,N 
    [END] 


    Correct: 
    [BOR_INFO] 
    program = dps.pl 
    params = [pds_server_name],1801,BOR_INFO,N 
    [END]

     

     


    • Article last edited: 13-Oct-2015
    View article in the Exlibris Knowledge Center
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    1. Article type
      Topic
      Content Type
      Knowledge Article
      Language
      English
      Product
      Rosetta
    2. Tags
      1. Dedicated-Direct
      2. Direct
      3. Local
      4. pds
      5. PDS - Rosetta
      6. Prod:Rosetta
      7. Total Care
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