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    "You were disconnected due to inactivity. Please reconnect" message

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    • Product: Rosetta
    • Product Version: 2 and up
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Question

    You try to login to the Roestta UI but you get the following error message: 

    "You were disconnected due to inactivity. Please reconnect".

    Answer

    Verify that that in the tab_service* the BOR_INFO and the BOR_AUTH sections are configured properly. 

    Incorrect Example: 
    [BOR_INFO] 
    program = dps.pl 
    params = [pds_server_name],1801,BOR_AUTH,N 
    [END] 


    Correct: 
    [BOR_INFO] 
    program = dps.pl 
    params = [pds_server_name],1801,BOR_INFO,N 
    [END]

     

     

    • Article last edited: 13-Oct-2015