• Article Type: General
• Product: Rosetta
• Product Version: 3.2.2

Desired Outcome Goal:
How to check a SIP that failed into TA Validation

Procedure:
• Go to TA Validation, and click ‘Work on’ the SIP
• Click on Results to see what is the error
• If it is a File Ext, or Format error, that you want to ignore, click on More, and on ‘file ext’, ‘format’ to ignore it
• Otherwise :
• Edit the failed SIP
• Look at the failed file, or failed ie.xml, and its original content to find out if it is a valid file
• If everything seemed correct :
• Run the Report of this SIP in order to find the time and date of the failure, export it in order to be able to attach it to a case, if necessary
• Check all the logs at that time and date to find out the situation of the environment and the complete error.
• Copy the errors seen in the logs on a text file, for Ex Libris to be able to work on it, if necessary
• Last step before opening a case :
o Open all the server connections, and run dps_tail on each of them
o Run Recheck from the TA, and look at the logs at the same time
o If the SIP is still failing again, copy the new errors on a second text file, and open a case with both attachments and details

Category: Managment

Subject: TA

• Article last edited: 4/13/2014