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    Check SIP that failed into TA Validation

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    • Article Type: General
    • Product: Rosetta
    • Product Version: 3.2.2

    Desired Outcome Goal:
    How to check a SIP that failed into TA Validation

    Procedure:
    • Go to TA Validation, and click ‘Work on’ the SIP
    • Click on Results to see what is the error
    • If it is a File Ext, or Format error, that you want to ignore, click on More, and on ‘file ext’, ‘format’ to ignore it
    • Otherwise :
    • Edit the failed SIP
    • Look at the failed file, or failed ie.xml, and its original content to find out if it is a valid file
    • If everything seemed correct :
    • Run the Report of this SIP in order to find the time and date of the failure, export it in order to be able to attach it to a case, if necessary
    • Check all the logs at that time and date to find out the situation of the environment and the complete error.
    • Copy the errors seen in the logs on a text file, for Ex Libris to be able to work on it, if necessary
    • Last step before opening a case :
    o Open all the server connections, and run dps_tail on each of them
    o Run Recheck from the TA, and look at the logs at the same time
    o If the SIP is still failing again, copy the new errors on a second text file, and open a case with both attachments and details

    Category: Managment

    Subject: TA

    • Article last edited: 4/13/2014