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    How to check Rosetta System Checks?

    • Product: Rosetta
    • Product Version: 5+
    • Relevant for Installation Type: Local

     

    Question

    Where do I go to check the system for startup errors?

    Answer


    To check the Startup Checks Job:

    1. Connect to Rosetta Administrative Module

    2. Go to: Home > General > System Checks

    3. Note if there are errors and what they indicate

    4. If there are no errors when you check, click "Run" to do an ad hoc check

    5. Open a CRM case to Rosetta Support if there is an error message you cannot resolve or don't understand to ask for assistance in troubleshooting

    6. To receive email alerts for Startup Checks Job:

    a. Connect to the Administrative module


    b. Go to Home > Scheduled Jobs Management > Startup Checks Job > Update


    c. For "Send email?" change to "Yes" or On failure only" and enter an individual or group email address (e.g. "libraryIT@library.edu")


    d. Click "Apply" to receive alerts

     

     

     


    • Article last edited: 09-Feb-2018
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