- Product: Rosetta
- Product Version: 5
Depositing (and exporting) files with special characters in the filename (chinese, japanese, latin, or any double byte characters) does not work. Rosetta is not able to locate the filename specified.
1. Reboot Rosetta servers
2. Deposit (e.g. METS workflow) a package with reference to files contain special characters in the filename.
3. You will see "Acquiring Failed" error in TA.
If Rosetta was not restarted manually since server boot, the tomcat jvm would start using ANSI/C/POSIX locale variables instead of the OS default.
Restarting Rosetta application (on all servers) solves the immediate issue
The script that is executed on OS init is
This script is in charge of initiating Ex Libris' products and processes on the server at boot time of the server
Currently, this bash script includes the following lines:
To fix the issue, comment out these 4 lines as follows:
- Article last edited: 08-Nov-2018