Solr servers are down after 5.4 upgrade: “The following Solr servers are down <<server name>>. Search results may be partial. Please contact the System Administrator"
- Product: Rosetta
- Product Version: 5.4
Problem Symptoms
After 5.4 upgrade, the following message appears in the UI:
“The following Solr servers are down <<server name>>. Search results may be partial. Please contact the System Administrator"
Cause
In Rosetta 5.4, Solr was upgraded to version 6.5. This Solr version works as a standalone server, and requires a Port access.
The default Solr Port is set to 8983, and can be configured by the general parameter ‘solr_port’.
This issue occurs when the Port is blocked.
Resolution
Open Solr Port (by default - 8983) on IDX servers.
- Article last edited: 18-Feb-2018