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    • Rosetta
    Ex Libris Knowledge Center

    m4a file not playing with JW Audio Player

    1. Last updated
      00:31, 9 Dec 2015
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    • Article Type: General
    • Product: Rosetta

    Problem Symptoms:
    m4a file not playing with JW Audio Player

    Cause:
    JW Player bug

    Resolution:
    Change the delivery rules, to use the VIDEO player instead of the AUDIO player for m4a files.

    Additional Information

    Should be the same for ogg files

    • Article last edited: 4/17/2014