- Article Type: General
- Product: SFX
- Product Version: 4
After submitting a contribution from KBManager, a dialog box is received with the error: "Failed sending contribution request."
Firewall port 3443 not open
On the server firewall, open port 3443 to the Ex Libris API server which receives the contributions: https://sfxcontribution.hosted.exlibrisgroup.com:3443/sfxlcl41/cgi/core/contribution_srv.cgi
The contribution server is configured in the /exlibris/sfx_ver/sfx4_1/sfxglb41/config/ contribution.config_ file in the connection section.
Category: KBManager (SFX)
- Article last edited: 10/8/2013