• Article Type: General
• Product: SFX
• Product Version: 4

Problem Symptoms:
When clicking on Factiva link from SFX Menu, user reaches the Factiva login prompt rather than the full text content

Cause:
Lack of authentication value in Linking Parameters (L/P) table of Factiva target service

Resolution:
According to Factiva, XSID-based authentication is recommended
* XSID value should be placed in a $$SID field in the L/P table of FACTIVA getFullTxt target service
* if $$SID value is filled in, other L/P fields for the target service should be empty

Contact Factiva if XSID value has not yet been provided