• Article Type: General
• Product: SFX
• Product Version: 4

Problem Symptoms:
Some customers encounter an error when trying to update the Google Scholar Registration form.
Possible errors:
Connection Timeout error
Proxy Error:
"The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /sfxscholar/cgi/public/registration.cgi.
Reason: Error reading from remote serve"

Cause:
Although the customer has a firewall, the registration form firewall option was set to No

Resolution:
In the Google Scholar Registration form, select YES for the question ?€˜Is your SFX server protected by a Firewall??€™ and re-submit the form.

Category: Source issues (SFX)

Subject: SFX

• Article last edited: 1/20/2014