• Article Type: General
• Product: SFX
• Product Version: 3

Description:
The "KB Changes via CRM" dropdown shows targets that are only active for the DEFAULT institute.
For targets active for other institutes you can still use the "Send to ExLibris" link on the object portfolio level.

Essentially, the "KB Changes via CRM" feature does not include targets that are active for institutes other than DEFAULT in the "Select Target" Dropdown.

Expected Results:
The expected behavior is that all active targets (even if they are active for other institutes), should be selectable from the dropdown.

Recreation on Support Server+ examples:
Here is how to test:
1) Add a new institute to an existing target, such as "MISCELLANEOUS_EJOURNALS"
2) On the target level, check the "DEFAULT" checkbox in the "Edit Institute settings", and click the Deactivate button.
3) Make sure that in the Target Table in KBmanager, the target has a grey "N" button and a red asterisk - this indicates that the target is inactive for DEFAULT, but active for another institute.
4) Go to "KB Changes via CRM" mode in the SFX Admin Center, and try to select the target from the "Select Target" Dropdown. You will see that the Target no longer appears in the dropdown.

The expected behavior is that all active targets (even if they are active for other institutes), should be selectable from the dropdown.
[2/9/2009 4:08:45 PM Eitan Ben-David]

Resolution:
From issue resolution: Confirmed by 2nd line that this can be closed.[7/30/2009 9:08:22 AM Judith Fraenkel]

• Article last edited: 10/8/2013