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    Newly activated title not searchable in A-Z eJournal List

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    • Article Type: General
    • Product: SFX
    • Product Version: 4

    Problem Symptoms:
    Portfolio activated in KBManager but does not appear as active in the A-Z eJournal list.

    Cause:
    RSI/A-Z indexing has not been run.

    Resolution:
    RIS and A-Z indexes are run by default once daily at 8:30PM. Ensure that sufficient time has passed for this job to run. If it has been more than 24 hours since a title was activated:

    1. Rebuild RSI and A-Z indexes
    2. Schedule both processes to run daily

    Category: A-Z List (SFX)

    Subject: SFX

    • Article last edited: 1/30/2015