• Article Type: General
• Product: SFX
• Product Version: 4

Problem Symptoms:
Portfolio activated in KBManager but does not appear as active in the A-Z eJournal list.

Cause:
RSI/A-Z indexing has not been run.

Resolution:
RIS and A-Z indexes are run by default once daily at 8:30PM. Ensure that sufficient time has passed for this job to run. If it has been more than 24 hours since a title was activated:

1. Rebuild RSI and A-Z indexes
2. Schedule both processes to run daily

Category: A-Z List (SFX)

Subject: SFX

• Article last edited: 1/30/2015