When an item with an outstanding call slip request is charged to a different patron, becomes a recall request and loan period is shortened accordingly.
In Primo My Account the messages regarding item loan status are negotiated, between Alma and Primo, via ILS gateway. Most of these can be customized in Primo with the exception of the messages regardi...In Primo My Account the messages regarding item loan status are negotiated, between Alma and Primo, via ILS gateway. Most of these can be customized in Primo with the exception of the messages regarding the Renew status and the recall function.
If you *do* want the due date to be changed back to the original but do not want a cancellation letter produced, then the only option is to rename (add an extension, for example) all the loan-recall-3...If you *do* want the due date to be changed back to the original but do not want a cancellation letter produced, then the only option is to rename (add an extension, for example) all the loan-recall-3 files in the form_eng directory. If your policies *do* result in such a change, then the recall cancellation letter will inform the patron that the due-date has reverted back to the original.
