Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Verde

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Verde
    3. Knowledge Articles
    4. Acquisitions workflow is stuck at the point of creating a new acquisition

    Acquisitions workflow is stuck at the point of creating a new acquisition

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Verde
    • Product Version: 2

    Description:
    Acquisitions workflow is stuck at the point of creating a new acquisitions record. This happens if, at the step "Create a new acquisitions record", the user changes the Acquisitions status to anything other than "New". Upon returning to the workflow, the step will still be highlighted in green. Even if the user returns to the newly created Acquisitions record and changes the status back to "New," the step remains highlighted in green and there is no way to move forward in the workflow without creating a second Acquisitions record.

    The system should allow creating an acquisition record in other statuses as well.

    Resolution:


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Acquisitions loader hangs or fails to complete successfully
      • Add an IP Address to Access Ex Libris Products Through Hosted Server Firewall
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Content Type
      Knowledge Article
      Language
      English
      Product
      Verde
    2. Tags
      1. 2
      2. contype:kba
      3. Prod:Verde
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved