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    ACQ:"Received Issue: ...previously marked or claimed."

    • Article Type: General
    • Product: Voyager
    • Product Version: 7.0.1

    Symptoms

    • "Received Issue: ...previously marked or claimed." even though the issue was not claimed.
    • Component is using a complex prediction pattern.

    Defect Status

    Issue VYG-5756 is resolved for Voyager 9.1.0 and higher.

    Replication steps

    1. Create a new component.
    2. In Subscription Maintenance > Predictive Component Pattern Tab, select a Complex Publication Pattern
    3. Click on Start Prediction
    4. Click Cancel.
    5. A row is written to the COMPLEX_COMP_PATTERN table.
    6. Select a new Complex Publication Pattern
    7. Click on Start Prediction.
    8. Fill in Values.
    9. Click OK.
    10. Select a starting issue.
    11. Click OK.
    12. Check-In an issue.
    13. "Received Issue: v.X n.Y. (date) previously marked or claimed." message displays.
    14. This happens for every issue checked in on this component.

    Workaround

    1. Subscription Maintenance > Predictive Component Pattern Tab > Close Pattern
    2. Select prediction pattern from step 6 of the replication steps.

    Additional Information

    The extra line in COMPLEX_COMP_PATTERN showed up as early as 7.0.1, but the "Received Issue: v.X n.Y. (date) previously marked or claimed." message did not start appearing until 7.2.3.


    • Article last edited: 16-Oct-2014