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    ACQ: "Entered invoice amount does not match computed invoice total."

    • Article Type: General
    • Product: Voyager
    • Product Version: 7.0.1

    Description:
    Issue 16384-3074

    Module: Acquisitions
    Release(s) replicated in: reported in 6.2, replicated in 7.0.1
    Server Platform(s) affected: Solaris/all
    PC O/S (if this is PC specific): n/a
    Browser type & version (if WebVoyage): n/a

    Expected Results: Regardless of the value supplied in the adjustment at the invoice level, if the amount you enter in the Amount field matches the adjusted total in the Total Invoice Amount field, you should be able to approve the invoice.

    Actual Results: Sometimes even if the Amount and Total Invoice Amount values match, you still receive a message stating “Entered invoice amount does not match computed invoice total. Cannot approve!”

    Workflow Implications: Operator has to add the adjustment at the line item level instead.

    Replication steps:

    Create an invoice and add a line item.
    For the line item amount, put $50.00
    For the adjustment use a type of discount, Amount as the How To Apply type, and $40.85 as the value (the total will then be $9.15).
    Set the Amount value on the invoice to $9.15.
    Click Approve
    --> You'll get a message stating “Entered invoice amount does not match computed invoice total. Cannot approve!”

    With the line item amount still at $50.00, if you supply an adjustment value of 40.85, 40.79, 40.76, 40.72, 40.35, 40.29, 40.26 or 40.22, you will be able to replicate the problem; the same will be true of, say, 44.85 or 43.85. You will *not* be able to replicate the problem using an adjustment value of, for example, 39.85 or 38.85.

    Resolution:


    • Article last edited: 3/4/2015