Symptoms

Sometimes even if the Amount and Total Invoice Amount values match, you still receive a message stating “Entered invoice amount does not match computed invoice total. Cannot approve!”

Defect Status

Issue VYG-4666 is still in a Development status.

Replication Steps

Create an invoice and add a line item.
For the line item amount, put $50.00
For the adjustment use a type of discount, Amount as the How To Apply type, and $40.85 as the value (the total will then be $9.15).
Set the Amount value on the invoice to $9.15.
Click Approve
--> You'll get a message stating “Entered invoice amount does not match computed invoice total. Cannot approve!”

NOTE: With the line item amount still at $50.00, if you supply an adjustment value of 40.85, 40.79, 40.76, 40.72, 40.35, 40.29, 40.26 or 40.22, you will be able to replicate the problem; the same will be true of, say, 44.85 or 43.85. You will *not* be able to replicate the problem using an adjustment value of, for example, 39.85 or 38.85.

Workaround

Operator has to add the adjustment at the line item level instead.

• Article last edited: 15-Aug-2022