Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Voyager

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Voyager
    3. Knowledge Articles
    4. Acq:Line Item: Marked as Return, then tried to Receive, still Returned

    Acq:Line Item: Marked as Return, then tried to Receive, still Returned

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers

    Article Type: General

    Product: Voyager

    Product Version: 7.2.2


    Description:
    Reported in 99.1
    Replicated in 7.2.2

    Expected Results: To be able to mark a line item as Receive after it has been Returned.

    Actual: Not able to mark a line item as Received after it has been Returned in some cases (depending on the PO Status).

    The proper function: users should always be able to receive a copy that has been returned. Right now can't if the p.o. status has gone to "received complete."
    You can return and then re-receive a copy if the status of the purchase order is "Received Partial."
    If all the copies on the P.O. are received, cancelled or returned, then the PO status is "Received Complete," and you can't receive the copy.
    For a po with one line item with a single copy, the PO status goes to "Rec'd Complete" as soon as you return the copy. After that you can't receive it.
    If you make a p.o. with two line items, you can return and receive as much as you want, as long as you don't receive the copies for both line items. If you do that, the PO status goes to "Received Complete," and you're blocked.
    The behavior should be consistent--you should be able to return and receive, or not, regardless of the status of other line items.

    Reolution: Currently in development.


    • Article last edited: 3/18/2015
    View article in the Exlibris Knowledge Center
    1. Back to top
      • ACQ:line item search within purchase order does not find matches
      • ACQ:only last item created thru Acq relinks to new mfhd
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Voyager
    2. Tags
      1. voy-unresolved
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved