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    Basic information on running the Voyager clients on a hosted server from off-campus

    • Product: Voyager
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    How to run the Voyager clients on a hosted server from off-campus?

    Answer

    • Access to hosted Voyager servers for running the clients and/or connecting via SSH/SFTP is restricted to specific campus IP addresses. 

    • These campus IP addresses are white listed in the Ex Libris hosted server firewall.  All other addresses are blocked from such access.

    • To connect to your Voyager server from a home computer, you need to do one of the following:

      • Use a campus VPN service, which will assign your off-campus computer an IP address from a pre-set range that Support will white list in the Ex Libris firewall.
      • Use Windows Remote Desktop to connect to a computer in the Library that is configured to access the Voyager server.
    • Contact your I.T. Department for additional help.

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